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FINN

(Junior) Customer Service Agent (m/w/d)

Europe

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hirly's read of this role

Seniority
Entry level
Stated salary
€33,000 – €42,000 per year
Country
DE
Work mode
Remote-friendly
First seen by hirly
21 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Your Role

Als Customer Service Agent bist du die direkte Stimme von FINN gegenüber unseren Kund:innen . Du begleitest sie durch die gesamte Laufzeit ihres Auto-Abos – vom Vertragserhalt bis zur Rückgabe des Fahrzeugs . Als Teil eines unserer drei Expertenteams im Kundenservice übernimmst du eigenverantwortlich Standardfälle sowie komplexe Anfragen, bei denen du eng mit verschiedenen Fachbereichen zusammenarbeitest, um exzellenten Kundensupport zu leisten .

  • Dein abwechslungsreicher Alltag im Customer Support:
  • - 50% Telefonie: Du bist ca. 4 Stunden täglich in der Telefonschicht für unsere Kund:innen da.
  • - 50% Schriftliche Kanäle: Die restliche Zeit beantwortest du eingehende Anfragen flexibel per E-Mail und Chat.
Original posting on FINN's site ↗

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