Junior Project Delivery Manager

The Project Delivery Manager is responsible, both directly and indirectly, for the company’s day-to-day implementation of ongoing client projects and oversees client relationship and support post launch.

Responsibilities:

Serves as the main point of contact between all internal value-add functions across departments

Onboards low to medium complexity delivery projects

Leads regular project discussions with client and study teams to review project plans, risks, actions, issues, and decisions to drive projects to completion

Collaborates with lead and manager to determine success strategies for onboarding and supporting studies

Demonstrates a general understanding of GP products

Able to manage multiple priorities simultaneously

Proactively identifies client needs and develop, articulate, and drive towards appropriate solutions

Demonstrates flawless execution of best practices during and post implementation

Fosters client relationships post launch of new client projects

Ensures study documentation is complete, current, and stored appropriately

Effectively applies best practices and deliver according to internal and external success criteria

Demonstrates flawless execution of business strategies for implementation

Possess the ability to troubleshoot, diagnose, and correct pre and postproduction issues.

Participates in the development of new features and functionality that may be requested by clients

Coordinates internal and external/vendor resources

Provides recurring project status reporting and ensure proper escalation

Performs other duties, assignments, and/or special projects as time or circumstances necessitate

Travels for client meetings and trainings as needed

Qualifications:

Bachelor’s Degree or equivalent work experience preferred

Relevant project management experience and/or training

Project management experience and strong organizational and time management skills in a dynamic and fast-paced environment

Demonstrated analytical, creative problem solving and communication skills

Proficiency in Microsoft Office suite and experience with a Project Management Information System (PMIS)

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