Junior Reengineering Specialist

Overview

Black Canyon Consulting (BCC) is searching for a Junior Reengineering Specialist to support business process analysis, workflow documentation, and process improvement activities. The Junior Reengineering Specialist will work with senior team members and organizational stakeholders to document existing processes, identify basic inefficiencies, and support the development and testing of improved workflows.

Job Description

The Junior Reengineering Specialist will provide analytical and process support under the guidance of experienced team members. This position will assist with gathering operational information, documenting existing workflows, identifying process steps and handoffs, and organizing findings into clear process documentation.

The Junior Reengineering Specialist will also support the development of future-state workflows, process documentation, job aids, and pilot testing activities while ensuring deliverables follow established policies, internal controls, and documentation requirements.

Required Skills

3+ years of relevant professional experience

Experience supporting business analysis, process improvement, or workflow documentation activities

Experience gathering operational or business requirements

Experience documenting process steps, handoffs, and dependencies

Ability to identify basic delays, bottlenecks, and redundant activities

Experience developing or supporting process maps, workflow charts, or similar documentation

Experience creating or updating SOPs, templates, or job aids

Strong written and verbal communication skills

Strong analytical, organizational, and problem-solving skills

Ability to organize findings into clear and usable documentation

Ability to work collaboratively with senior analysts, technical teams, and stakeholders

Ability to follow established policies, procedures, internal controls, and documentation standards

Desired Skills

Experience participating in stakeholder interviews or discovery workshops

Exposure to business process reengineering or workflow redesign

Experience collecting and organizing stakeholder feedback

Experience supporting process pilot testing

Familiarity with workflow automation or digital process improvement concepts

Experience working in a federal government or similarly regulated environment

Job Responsibilities

Assist with reviews of existing (“as-is”) business processes and workflows

Gather operational information from stakeholders and supporting documentation

Support discovery workshops and process review sessions

Document process steps, handoffs, decision points, and dependencies

Help identify basic delays, bottlenecks, redundant activities, and other inefficiencies

Organize process findings into clear baseline documentation

Support development of initial future-state (“to-be”) workflow components

Assist with documenting requirements for process improvements

Prepare draft workflow charts, process maps, and templates

Create and update SOPs and job aids

Support pilot testing activities

Collect user feedback and operational data

Track observations and requested changes

Assist with updating process documentation based on testing results

Collaborate with senior reengineering specialists and other technical team members

Ensure work products comply with applicable policies, internal controls, and federal requirements

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!