Senior Reengineering Specialist

Overview

Black Canyon Consulting (BCC) is searching for a Senior Reengineering Specialist to lead complex business process reengineering and workflow modernization initiatives across programs, offices, and organizational functions. The Senior Reengineering Specialist will work with leadership, stakeholders, and technical teams to evaluate current operations, redesign processes, identify opportunities for automation, and support implementation of scalable and sustainable improvements.

Job Description

The Senior Reengineering Specialist will serve as a senior technical lead responsible for planning, directing, and executing process reengineering initiatives. This position will conduct comprehensive reviews of current-state workflows, lead discovery workshops, identify root causes of operational inefficiencies, and design improved future-state processes.

The Senior Reengineering Specialist will also evaluate automation and digital solutions, develop high-quality operational documentation, lead pilot testing, analyze process performance, and coordinate implementation and scaling of redesigned workflows. This position will provide direction to junior staff and ensure the accuracy, consistency, and quality of reengineering deliverables.

Required Skills

8+ years of relevant professional experience

Experience leading business process reengineering or process improvement initiatives

Experience conducting comprehensive current-state (“as-is”) workflow assessments

Experience designing future-state (“to-be”) workflows

Experience leading stakeholder discovery workshops and process review sessions

Experience developing end-to-end process maps

Strong root cause analysis and problem-solving skills

Experience identifying delays, handoff failures, bottlenecks, redundant activities, and administrative burden

Experience evaluating automation, digital forms, workflow tools, or other technology-enabled process improvements

Experience developing SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials

Experience leading pilot testing and evaluating process performance metrics

Experience coordinating implementation and scaling of redesigned business processes

Ability to provide direction and quality oversight to junior team members

Strong facilitation, analytical, documentation, and communication skills

Ability to ensure work aligns with applicable policies, internal controls, and regulatory requirements

Desired Skills

Experience supporting federal government or similarly regulated organizations

Experience leading cross-functional or enterprise-wide process transformation initiatives

Experience with business process reengineering methodologies

Experience developing and evaluating operational performance measures

Experience supporting organizational change management and stakeholder adoption

Experience evaluating workflow automation and digital transformation technologies

Experience developing governance or quality standards for process improvement deliverables

Job Responsibilities

Plan, direct, and execute business process reengineering initiatives

Lead comprehensive assessments of existing (“as-is”) workflows

Facilitate discovery workshops and stakeholder process reviews

Map end-to-end processes across programs, offices, and organizational functions

Identify root causes of delays, handoff failures, bottlenecks, redundant activities, and operational inefficiencies

Design robust future-state (“to-be”) workflows

Streamline approval pathways and reduce unnecessary manual activities

Improve clarity of roles, responsibilities, ownership, and process handoffs

Evaluate and recommend automation, digital forms, approval tools, and supporting technologies

Develop SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials

Lead pilot testing of redesigned workflows

Define and analyze process performance metrics

Refine workflows based on operational results and user feedback

Coordinate implementation and scaling of redesigned workflows across organizational units

Ensure solutions comply with applicable policies, internal controls, and federal requirements

Provide direction and guidance to junior staff

Review reengineering deliverables for clarity, accuracy, consistency, and quality

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!