Mid-Level Reengineering Specialist

Overview

Black Canyon Consulting (BCC) is searching for a Mid-Level Reengineering Specialist to support business process reengineering, workflow modernization, and operational improvement initiatives. The Mid-Level Reengineering Specialist will work with stakeholders and technical teams to assess existing processes, identify inefficiencies, develop improved workflows, and support implementation of practical and scalable solutions.

Job Description

The Mid-Level Reengineering Specialist will conduct structured reviews of existing workflows, facilitate portions of stakeholder discovery activities, identify process bottlenecks and root causes, and contribute to the design of improved future-state processes.

This position will also identify opportunities for automation and digital tools, develop operational documentation and training materials, participate in pilot testing, analyze performance data, and support refinement and implementation of redesigned workflows.

Required Skills

5+ years of relevant professional experience

Experience supporting business process reengineering or process improvement initiatives

Experience conducting current-state (“as-is”) workflow assessments

Experience contributing to future-state (“to-be”) workflow design

Experience participating in or facilitating stakeholder discovery sessions

Experience identifying process bottlenecks, inefficiencies, and root causes

Experience developing process maps and workflow documentation

Experience identifying opportunities for automation or digital process improvements

Experience developing SOPs, workflow charts, roles and responsibility matrices, templates, or job aids

Experience participating in pilot testing or implementation activities

Ability to collect and analyze operational performance data

Strong analytical, documentation, facilitation, and communication skills

Ability to work independently while collaborating with cross-functional teams

Ability to ensure work aligns with applicable policies, internal controls, and regulatory requirements

Desired Skills

Experience supporting federal government or similarly regulated organizations

Experience with business process reengineering or continuous improvement methodologies

Experience evaluating workflow automation or digital tools

Experience measuring cycle time, error rates, throughput, or similar operational indicators

Experience supporting organizational change and solution adoption

Experience working across multiple departments, offices, or functional areas

Job Responsibilities

Conduct structured reviews of existing (“as-is”) workflows

Support and facilitate stakeholder discovery sessions

Document end-to-end process activities and handoffs

Identify bottlenecks, delays, redundant steps, and operational inefficiencies

Analyze and document root causes across multiple functions or offices

Contribute to the development of future-state (“to-be”) workflows

Streamline process steps and reduce administrative burden

Improve clarity of roles, responsibilities, and process ownership

Identify opportunities for automation, digital forms, and integrated tools

Develop SOPs, workflow charts, roles and responsibility matrices, templates, and job aids

Participate in pilot testing of redesigned workflows

Gather operational performance indicators and user feedback

Analyze metrics such as cycle time, error frequency, or other process measures

Support refinement of workflows based on testing results

Assist with implementation and adoption of approved process improvements

Ensure deliverables align with applicable policies, internal controls, and federal requirements

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!