Key Account Manager - eCommerce

• Relocation Assistance Offered Within Country
• Job Number #176098 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About Us

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be!

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

Key Responsibilities:

Driving the fast growing business of a particular Ecommerce customer and delivering the overall business for the channel

Engaging with the Key Customers by building strong business relationship to develop and deliver JBP

Planning and implementing the 6P Strategy with the customers

Engaging with Brand and Digital teams to integrate and implement the brand strategies online

Engaging with the Supply chain and Operations team to ensure business deliveries

Explore Potential business formats and stay on trend on ever evolving trends

Identifying impactful insights through engagement with platforms and Market intelligence

Key Accountabilities:

Sales and Shares Targets

Achieving Customer Level and category-level sales values to deliver the Net Sales planned for the year

Deliver Market share as per the goals set out

Customer Engagement

Continuous engagement with the customers, driving JBP and T2T engagement with them.

Managing Customer Claims and processing them in timely manner.

Executing the 6P Strategy

Ensuring all the 6P’s are implemented as aligned in the quarterly Grids including Promotions , activations, Content, pricing, visibility implementation

Analytics and Sharing Best Practices

Sharing of learning’s and best practices to build Future ready organization

Using the Offtakes and results of activations to build a strong CP Learning on what works and what doesn’t

Using tools to identify insights to build long term plans

Identify new models that are developing in the ecommerce market and share with larger organization

Promo & Budget Planning

Planning Customer level spends and ensuring P&L at customer level is maintained

Operational efficiencies

Owning Customer level Commercial business planning(CBP) to ensure stock planning is done

Engaging with Field / operations team to ensure smooth delivery of business

Working with CS&L for transition to Direct and managing Direct deliveries

• Our Commitment to Inclusion
• Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

• Equal Opportunity Employer
• Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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