Knowledge Management Expert

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Knowledge Management Expert based in Canada.

The Knowledge Management Expert will help improve the accuracy, reliability, and effectiveness of AI-powered enterprise search tools and workplace assistants. This role is designed for experienced HR professionals who can evaluate how AI systems respond to real-world human resources questions. You will assess the quality of answers, verify source citations, and ensure that responses respect user permissions and reflect up-to-date information. By identifying content gaps, conflicting knowledge, and reasoning errors, you will help strengthen AI performance in workplace environments. The position offers a flexible, fully remote working arrangement with projects focused on advancing AI capabilities through specialized human expertise. It is an opportunity to apply your HR knowledge to the development of more dependable and useful AI systems.