Lead Drug Program Coordinator

Summary

The Office of Aerospace Medicine (AAM) develops and manages medical programs in support of Aviation Safety. This position serves as a Lead Program Coordinator (DPC) for Aerospace Medicine, within the Internal Substance Abuse Program (ISAP), for the Regional Service Area where the position is assigned.

Duties

As the Lead DPC, applies experience and advanced knowledge to provide program oversight within service center jurisdictions. Serves as the liaison to the Regional Drug Program Coordinators within their servicing jurisdictions providing oversight, assigning tasks, and monitoring the ISAP business within their service areas. Serves as the primary advisor within their service center areas applying analytical and evaluative techniques to identify and resolve issues or problems of a procedural or factual nature related to non-technical aspects of the drug and alcohol testing program. Provides advice to management on the procedures for testing, chain of custody, and the ramifications of a positive test result. Monitors the urinalysis collection process. Serves as a principal point of contact with the contractor, contractor's laboratory personnel and FAA/DOT officials. This position coordinates all phases of the Department of Transportation (DOT) drug and alcohol testing program within a region/service area/country to include pre-employment/pre-appointment, random, follow-up, reasonable suspicion, and post-accident testing. Provide direction and guidance to the DPCs within their service areas. Monitors the drug and alcohol program, activities, initiatives ensuring implementation is in accordance with the laws, procedures and requirements associated with the program. Works closely with headquarters ISAP team lead on complex business service issues that affect ISAP functions. Monitors and reports service center progress and accomplishments on projects, strategies and business plan initiatives. Participates in national program, Department of Transportation (DOT) compliance policy and program development efforts. NOTE: To facilitate all phases of the DOT drug and alcohol testing program, there is a requirement for telephone availability. Telephone availability is a situation where the incumbent must be available by phone when needed which could be during a portion of his/her off duty hours. Incumbent may be required to travel between 25 to 50 percent. Contacts are both internal and external to the agency. Resolves issues in relation to problems encountered either in the chain-of-custody and specimen integrity process or with the collection site. Refers to managers and professionals who are more experienced solving problems that require their attention. May help with solutions or make recommendations. Makes arrangements with contractor's legal representatives to provide expert witness testimony in cases involved in legal hearings. Develops statistical data and analyses on the program. Ensures that training is provided to managers and supervisors and their staff on specimen collection procedures. Monitors performance of the contractor and prepares necessary reports. These duties are primarily performed independently. Some administrative duties associated with this position include, but are not limited to, the mailing out of test results. Incumbent complies with all Quality Management System (ISO-9001) requirements. Work is reviewed periodically, typically at major milestones and at completion, for policy compliance and alignment with the requirements of projects and/or other work activities. The work is critical to the safety of the National Airspace System (NAS) and is vital to the success of the activities for one or more organizational units, major subdivisions, and/or LOB's/SO's.

Qualifications

BASIC REQUIREMENTS To qualify for this position at the FV-I (FG/GS 13) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to FV-H (FG/GS 12) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position to be filled, and that is typically in or related to the work of the position to be filled. SPECIALIZED EXPERIENCE includes applying experience and advanced knowledge of oversight regarding drug and alcohol testing programs; advising management using analytical and evaluative techniques to problem-solve and resolve issues of both technical and non-technical natures; providing training, direction, and guidance to lower-level employees; communicating various aspects of program requirements to ensure program outcomes are met in accordance with milestones and objectives. Applicants should provide examples of specialized experience in their work history. AND QUALITY RANKING FACTOR (QRF): A well-qualified candidate will demonstrate in their resume skill in interpretation analysis and application of Federal and DOT/FAA laws and regulations associated with the FAA/DOT Drug and Alcohol-Free Workplace program.

Education

EDUCATION See Qualifications. KSA INFORMATION As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities (KSA); Leadership and Management Dimensions; and Other Factors in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.