Learning Operations Specialist

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.

Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

Reports to: VP, Revenue Operations

Location: Remote US

Compensation Range: $80,000 to $90,000 base plus bonus and equity

What You’ll Do:

You are the person who keeps the learning and readiness engine running. In this role, you make sure the right training reaches the right people at the right time, that every program is set up cleanly, and that the systems behind it stay organized as the business grows. You give a $h*t about the learner experience because the small operational misses are the things that break trust fastest.

You are outcome-obsessed about accuracy, follow-through, and whether readiness work actually happens. You will partner closely with Readiness and specialist teams to turn approved content into live programs that are easy to find, easy to complete, and easy to measure. You also give more than we take by building structure that helps sellers, managers, and content owners move faster without creating more chaos.

Responsibilities:

Administer Mindtickle, the LMS, and related readiness tools by building and maintaining learning paths, assignments, cohorts, certifications, and assessments.

Keep the Revenue Readiness calendar organized and ensure training launches, enrollment workflows, facilitator coordination, and learner communications are ready on time.

Publish approved learning content and maintain strong operational standards for naming conventions, metadata, versioning, expiration, archiving, and content hygiene.

Manage required learning through assignments, reminders, completions, certifications, and follow-up so the right audiences stay on track.

Support onboarding administration by placing new hires into the right role-based learning paths and tracking progress against readiness milestones.

Produce recurring readiness reporting and dashboards that highlight completion, proficiency, gaps, and areas where follow-up is needed.

Use AI tools in practical day-to-day ways to speed up learner communications, summarize inputs, and reduce repetitive administrative work with good judgment.

What You Bring To The Team:

3+ years of experience in learning operations, enablement operations, program coordination, LMS administration, or a similar operational role.

Hands-on experience administering a learning platform and building learning paths, assignments, cohorts, certifications, and reporting that support scalable programs.

Strong project and operational management skills, with the ability to juggle multiple schedules, deadlines, stakeholder requests, and recurring programs without losing detail.

A sharp eye for accuracy and learner experience, with the discipline to catch the small issues that can create confusion, missed training, or broken trust.

Comfort working with data to track completion, readiness, certification, and program effectiveness, then turn that information into clear follow-up actions.

The ability to work cross-functionally with subject-matter experts while maintaining standards, timelines, governance, and clean operational processes.

Comfort using AI to work faster and smarter in your own workflows, while applying sound judgment to accuracy, clarity, and follow-through.

What We Offer:

100% remote work environment - since our founding in 2015

Generous paid time off policy, including vacation, sick time, and paid holidays

12 weeks of paid parental leave

Highly competitive and comprehensive medical, dental, and vision benefits plans

401(k) with a 5% contribution regardless of employee contribution

Life and Disability insurance plans

Stock options for all full-time employees

One-time $500 reimbursement for building/upgrading home office

Annual allowance for education and professional development assistance

$75 USD/month digital reimbursement

Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [email protected] . Please note that non-accommodation requests to this inbox will not receive a response.

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

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