Library Associate, On-Call Substitute

Description

JOB CLOSE DATE: October 7, 2026 @ 5:00pm PST

THIS IS AN ON-CALL SUBSTITUTE POSITION. SUBSTITUTES ARE NEEDED THROUGHOUT JACKSON COUNTY TO WORK IN ALL 15 BRANCHES. THERE IS NO GUARANTEE OF HOURS, EMPLOYEES IN THIS CLASSIFICATION WILL CLAIM SHIFTS AND WORK UP TO 29 HOURS PER WEEK. THIS CLASSIFICATION IS NOT ELIGIBLE FOR BENEFITS.

Position Summary

The Library Associate position performs front-line customer service and a variety of moderately complex technical and paraprofessional duties in support of various sections or functions of the library, primarily at the Circulation or other service desk. Excellent customer service to library patrons is the core tenet of the Library Associate position.

Duties and Responsibilities

• •Provides customer service by welcoming and registering patrons, issuing library cards, checking in and out materials, and managing patron accounts.
• •Processes all incoming and returned materials in all formats performing inspection, check in, holds/requests fulfillment, status update, branch transfers, or security measures as needed and necessary for expedient delivery of materials.
• •Performs daily and/or monthly hold routines to gather, maintain, organize, update, and/or transfer materials for customer holds pickup.
• •Accepts and processes fines, fees, or other payments.
• •Assists patrons with locating materials using computers or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
• •May assist branch manager with library programming and outreach for all ages.
• •May assist and/or plan and implement programs for all ages, including for Spark Space.
• •Provides information regarding programs, events, conference rooms, etc.
• •Shelves library materials, as needed.
• •Addresses or escalates patron conduct or safety issues to appropriate management.
• •Participates in needed and/or assigned business-related activities and clerical responsibilities to ensure the library building is open and operational.
• •Regular attendance.
• •Performs other duties as assigned.

Compensation

The pay for this position is $20.61 per hour. Staff members who pass a Spanish language competency test are eligible for a Bilingual Stipend per JCLS policy.

JCLS is an Equal Opportunity Employer

In accordance with Oregon law, veterans who meet the minimum qualifications and any special qualifications for a position may be eligible for veterans' preference in public employment.

Requirements

MINIMUM QUALIFICATIONS

High School Diploma or GED.

DESIRED QUALIFICATIONS

• •Two years of library experience.
• •Bilingual in Spanish.

SPECIAL REQUIREMENTS/LICENSES

Criminal background check required.