Low-touch Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Low-touch Customer Success Manager based in United Kingdom.

• Join a fast-growing, remote-first technology environment focused on helping businesses unlock the potential of automation and AI-powered workflows.
• As a Customer Success Manager, you will manage a portfolio of approximately 30 enterprise accounts across the EMEA region, serving as their primary post-sales partner.
• You will guide customers through onboarding, adoption, and renewal while helping them translate product usage into measurable business outcomes.
• By building strong relationships with technical teams and executive stakeholders, you will drive customer engagement, satisfaction, and long-term value.
• You will proactively monitor account health, identify risks, and coordinate solutions across internal teams.
• You will also contribute to scalable customer success programs and playbooks that strengthen retention, expansion, and enterprise growth.