LPN Team Lead @ Partnered-Dialysis Clinics (Pensacola, FL)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

The LPN Care Coordinator Team Lead is a senior, field-based role within Ennoble Care’s Care Coordination program. This position combines hands-on, embedded care coordination responsibilities with the oversight, leadership, and operational management of a team of 8–12 Embedded Care Coordinators (CCs) across clinics.

The Team Lead serves as the subject matter expert for facility-based care coordination, acting as a trusted bridge between Ennoble Care’s clinical teams, clinical staff, and the broader care coordination function.

Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.

KEY RESPONSIBILITIES

Clinical Operations & Patient Care

Maintain consistent embedded presence at assigned clinics and serve as a practicing CC for Ennoble Care's patient panel where applicable (depending on panel size expectations above)

Execute all core daily CC responsibilities such as prescription management, lab/radiology orders, referral coordination, pre-visit check-ins, missed treatment outreach, and post-discharge follow-up

Function as the “glue” between facility staff and Ennoble Care’s services, including house calls, hospice, and ancillary programs

Conduct proactive rounds with both patients and clinic staff, respond to acute patient needs, and escalate to providers as appropriate

Meet the same daily task minute goal as a standard Team Lead (400 mins/day), unless engaged in approved training or onboarding activities

Support facilitated telehealth and RPM programs within assigned facilities

Team Leadership & Oversight

Directly oversee a team of 8–12 Embedded CCs across multiple facilities and/or markets

Provide day-to-day guidance, coaching, and support — ensuring all CCs execute daily responsibilities consistently and to standard

Serve as the primary point of escalation and problem-solving resource for the embedded CC team

Monitor individual and team performance against KPIs; address performance gaps directly or escalate as needed

Coordinate with the providers to ensure they have everything needed from the CC team

Partner with leadership on staffing decisions, performance management, and team development

Set and model the standard for documentation quality, reliability, communication, and patient engagement

Backfill for Embedded CCs as needed to maintain care continuity

Travel to facilities to oversee Care Coordinators and assist as needed

Training & Onboarding

Support onboarding and training of new Embedded CCs, ensuring completion of all required credentialing and training modules

Support new Embedded CCs through their ramp period, setting performance expectations and conducting regular check-ins

Clinic Relationships & Collaboration

Build and maintain strong working relationships with clinic staff to ensure smooth day-to-day coordination

Represent the CC team professionally in any joint meetings

Performance Tracking & Process Improvement

Monitor and report on clinical and operational metrics weekly; track and escalate any metric trending off target in a timely manner

Ensure accurate, up-to-date patient documentation in OA at all times

Flag operational issues, workflow gaps, or patient concerns promptly and propose solutions

Help refine and update CC-facing tools, checklists, and SOPs as the program evolves

QUALIFICATIONS

Required

CMA or LPN license required

Valid Driver's license and access to a vehicle required

At least 2 years of management experience in a healthcare setting

Knowledge of principles and processes for providing customer and patient services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Proficiency in the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar

Understanding of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

Familiarity with principles and procedures for personnel management

Preferred

Experience in a lead, senior, or supervisory care coordination role

Familiarity with facility-based operations and workflows

Experience onboarding or training colleagues in care coordination workflows

COMPENSATION & BENEFITS

Starting salary: $50,000

Quarterly bonus opportunities based on performance

Mileage reimbursement eligibility when traveling between clinics

Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!

We appreciate your interest in joining Ennoble Care,

where To Care is an Honor ❤️

#brown

Full-time employees qualify for the following benefits:

Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.

Paid Time Off

Paid Office Holidays

All employees qualify for these benefits:

Paid Sick Time

401(k) with up to 3% company match

Referral Program

Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.