Maintenance Manager (Roadway, Incident Response, & Fleet)

About us:

In 2016, the Commonwealth of Virginia selected a Cintra-led consortium to finance, design, build, operate and maintain the express lanes on Interstate 66 Outside the Beltway. The project will transform this critical Northern Virginia artery to relieve congestion, improve safety and provide more predictable travel times. The project corridor extends approximately 22 miles along Interstate 66 from the Capital Beltway (I-495) to Gainesville (US Route 29). Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection system. Expanded transit service, park-and-ride lots and interchange enhancements will further improve travel along I-66. The project will also connect several shared use paths to create more multimodal options. As an innovative and efficient public-private partnership, this project will be completed at a $2.5 billion net savings for the Commonwealth of Virginia.

What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

About the Role:

The Maintenance Manager provides operational leadership for I-66 EMP’s roadway maintenance, incident response, fleet and equipment maintenance, training, contractor coordination, asset preservation, winter operations, safety compliance, budgeting, and reporting activities. This position ensures personnel, equipment, schedules, and response activities are aligned to support safe, reliable, and well-coordinated roadway operations.

Key Responsibilities:

Roadway Maintenance & Asset Management: Manage daily roadway maintenance activities to meet quality requirements, preserve project assets, and support safe, reliable operations.

Develop, implement, and monitor annual, mid-term, and long-term maintenance plans for roadway assets, structures, drainage, pavement, roadside elements, traffic control devices, and related infrastructure.

Monitor inspection results, work order trends, maintenance needs, and asset condition data; adjust priorities, processes, and plans as needed.

Manage maintenance activity, project assets, and inventory tracking through applicable maintenance management systems and software.

Oversee roadway supervisors, maintenance supervisors, maintenance technicians, equipment resources, work assignments, schedules, work orders, and field maintenance activities.

Incident Response & Traffic Operations: Coordinate roadway operations and incident response activities to ensure timely response, worker safety, motorist safety, and effective communication.

Support efficient communication, deployment, and response procedures during roadway operations, incidents, and emergency response activities.

Maintain effective working relationships with outside emergency response agencies and recommend improvements to emergency response processes when needed.

Oversee incident response operations, emergency response technicians, lead incident response personnel, roadside assistance, traffic control support, debris removal, incident documentation, and on-call response readiness.

Leadership & Staff Development: Supervise four direct reports and provide department-level leadership for roadway maintenance, incident response, fleet and equipment maintenance, training, and seasonal snow operations, including supervisors, leads, technicians, the Roadway Trainer, the Fleet Mechanic, and part-time Snow Plow Operators.

Ensure all assigned functions and personnel are properly staffed, scheduled, trained, equipped, and coordinated to support daily operations, emergency response, maintenance performance, winter operations, and contract compliance.

Develop staff, monitor work quality, encourage innovation and efficiency improvements, and ensure personnel have the training, qualifications, and tools needed to perform their duties safely and effectively.

Make recommendations to the Director of Roadway & Field Systems Maintenance regarding staffing levels, training needs, equipment investments, disciplinary actions, and other personnel matters.

Fleet & Equipment Maintenance Oversight: Supervise fleet and equipment maintenance activities, including preventive maintenance, repair coordination, inspection readiness, equipment availability, repair documentation, and support for snow, roadway maintenance, and incident response operations.

Training Program Oversight: Provide direct supervision and guidance to the Roadway Trainer and ensure the roadway training program supports technician development, operational readiness, safe work practices, standardized procedures, and compliance with applicable VDOT, OSHA, and company requirements.

Oversee the development, delivery, documentation, and evaluation of roadway maintenance, incident response, equipment operation, work zone safety, seasonal preparedness, and field-based training activities.

Budget, Procurement & Contractor Management: Develop, manage, and submit the annual Roadway Maintenance Department budget for approval and monitor expenditures within approved limits.

Manage outsourced O&M contractors, coordinate contractor work, monitor performance, and support compliance with company requirements, contract requirements, and applicable standards.

Prepare equipment specifications and initiate equipment purchases in accordance with company procurement policies.

Safety, Environmental & Quality Compliance: Develop, maintain, and update O&M safety plans, emergency procedures, departmental policies, and standard operating procedures in coordination with the appropriate company leaders.

Implement and track compliance with policies and standards developed by the Director of Roadway & Field Systems Maintenance, COO, Operations Manager, Quality Manager, Safety Manager, and applicable local, state, and federal entities.

Conduct or support audits, inspections, safety reviews, and training verification to promote compliance with company policies, OSHA standards, environmental requirements, and quality assurance expectations.

Coordinate third-party accident claim documentation to support timely recovery of damaged assets.

Reporting & Planning: Prepare accurate, relevant, and timely monthly, quarterly, annual, and O&M-related reports in accordance with company procedures.

Coordinate the collection and submittal of roadway maintenance data to track expenses, work performed, asset condition, and opportunities for improvement.

Winter Operations: Prepare, implement, supervise, and manage the Winter Maintenance Plan and related snow and ice response operations.

Perform other job-related duties and responsibilities as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

High school diploma or equivalent required; some college coursework, an associate’s degree, or related technical training is preferred.

7–10+ years of experience in highway operations and maintenance, including major maintenance, routine maintenance, planning, win