Manager, AV Systems

About the Position

Chase Center is seeking a highly skilled and strategic Manager, AV Systems to own administration, maintenance, and capital improvement (C&D) projects for all Audio / Visual and Broadcast (AVB) assets across Chase Center & Thrive City. As a critical member of our Back of House Operations team, this role will drive long-term technical sustainability, ensure knowledge redundancy, and maximize system uptime. The ideal candidate will strike a balance between high-level technical systems administration and hands-on operational leadership, managing key vendor relationships, optimizing the division of labor between external partners and our internal represented workforce, and generating revenue by leveraging cutting-edge technologies and inventory. This position will report to the Director, AV & Broadcast.

Key Responsibilities

Lead the long-term systems administration, preventative maintenance, and capital improvement projects for all AVB infrastructure across Chase Center & Thrive City

Target and maintain a 99.99% uptime Service Level Agreement for critical venue AV and production systems

Document, standardize, and maintain a centralized repository of system configurations, drawings, and SOPs to eliminate knowledge silos and ensure business continuity

Manage the technical ticketing pipeline, actively working to reduce work order time-to-resolution

Provide strong, cost-effective oversight for the internal represented workforce during event setups, strikes, and maintenance windows

Determine and execute the optimal division of workload between internal represented technicians and specialized external vendors to optimize operational budgets

Strategically manage scheduling and workflows to reduce represented staff overtime

Design and package existing AV inventory into standardized, a-la-carte production packages for Private Events and Events team to monetize

Fulfill Manager on Duty (MOD) responsibilities for assigned events

Serve as technical resource to facilitate compliance requests from the Legal department

Other duties as assigned

Required Experience & Skills

Bachelor's degree or equivalent work experience

3-5 years in AV systems administration, engineering, or integration, preferably within a high-volume, multipurpose sports and entertainment facility

Advanced technical knowledge of entertainment technology networking, arena sound systems, broadcast cabling architectures, LED control systems, and integrated control systems (i.e., Crestron)

Ability to lead, supervise, and build positive relationships with represented labor groups (i.e., IATSE Technicians)

Proficiency in Microsoft Office Suite/Google Workspace

Experience managing vendor contracts, capital improvement lifecycles, and cross-departmental maintenance schedules

Exceptional communication skills with the ability to translate complex technical issues into clear updates for non-technical stakeholders, clients, and legal counsel

Time Commitment

Ability to work flexible and sometimes demanding schedules (including nights, weekends, and holidays)

Physical Demands

Ability to lift up to 50 lbs

Compensation

$119,000 - $126,000 Per Year + Bonus

Comprehensive Medical, Dental and Vision benefits for employees and dependents

Employer 401K match

Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves

Warriors home tickets, team store discount and more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Golden State is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.