Manager, Client Success - Strategic

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Client Success - Strategic based in the United States.

• This role leads a team responsible for some of the organization’s most strategic and highest-value client relationships.
• You will guide Client Success Managers in delivering measurable value, strong adoption, retention, renewals, and account growth.
• The portfolio includes complex stakeholder environments, sophisticated business requirements, and multi-product relationships.
• You will work closely with Sales, Product, Services, Legal, Finance, and other teams to address client priorities and escalations.
• The role combines people leadership, strategic account oversight, data-driven decision-making, and operational excellence.
• You will also champion responsible AI and technology adoption to improve client insights, team productivity, and proactive engagement.
• This is a remote-first U.S. role with up to 10% travel and opportunities to lead and develop a high-performing client success organization.