Manager, Community Engagement

Work Location:

London, Ontario, Canada

Hours:

37.5

Line of Business:

Sales & Customer Distribution Support

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Manager, Community Engagement is a strategic and operational leader responsible for strengthening the organization’s presence, credibility, and impact within the communities we serve. This role partners closely with regional and national stakeholders to deliver inclusive, high‑impact community engagement initiatives aligned to business priorities, corporate values, and social impact commitments.

Acting as the regional point of contact for community‑related matters, the Manager ensures consistent execution, governance, and visibility of community investments while fostering deep relationships across internal partners, community organizations, and regional leadership teams. The role balances thoughtful strategy, flawless execution, and strong stewardship of funds and reputation.

Key Responsibilities

Community & Brand Leadership

Serve as the regional lead for all community engagement initiatives, ensuring alignment with local priorities, national strategies, and organizational values.

Amplify regional brand presence by championing meaningful community partnerships, sponsorships, and engagement opportunities that reinforce our identity and purpose.

Advance DEI priorities through inclusive program design, equitable partnerships, and visible participation in community events.

Champion recognition of community engagement efforts by elevating stories, outcomes, and colleague participation across channels and forums.

Operational Excellence & Financial Stewardship

Ensure robust and timely execution of community payment processes by managing vendor setups, tracking first payments and disbursements, and maintaining accurate documentation across systems such as SharePoint and Cybergrants.

Proactively monitor payment timelines, addressing outages or delays by coordinating alternate arrangements and leveraging EFT/ACH options to protect year‑end commitments and community investments.

Maintain transparent, audit‑ready records and logs to support governance, risk mitigation, and compliance with financial and regulatory standards.

Establish and sustain standardized workflows for reporting, approvals, and documentation to enhance visibility, efficiency, and consistency across regions.

Colleague & Community Advocacy

Champion an inclusive and collaborative culture by encouraging colleague participation in community engagement efforts.

Support feedback mechanisms and participation in programs that promote diversity of thought, equitable representation, and shared learning.

Demonstrate agility and responsiveness in navigating shifting priorities, emerging community needs, and evolving regional dynamics.

Job Requirements

Bachelor’s degree or equivalent experience in community engagement, corporate citizenship, communications, operations, or a related field.

5+ years of progressive experience in stakeholder management, community engagement, operations, or program execution within a complex organization.

Demonstrated experience managing financial processes, governance, and documentation in an audit‑sensitive environment.

Strong understanding of community investment models, DEI principles, and brand stewardship.

Exceptional relationship‑building, communication, and influence skills across senior leaders and cross‑functional partners.

Proven ability to balance strategic thinking with operational execution in a fast‑paced, evolving environment.

French language skills is an asset

Success Criteria

Connects community engagement to enterprise priorities, anticipating impacts and enabling scalable, repeatable approaches across regions.

Ensures community investments are executed accurately, on time, and within governance standards, proactively managing risk and audit readiness.

Builds trust and alignment across diverse stakeholders, influencing outcomes and driving shared ownership without direct authority.

Delivers reliable execution through disciplined processes, strong follow‑through, and consistent attention to detail.

Advances inclusive practices and equitable community representation, amplifying diverse voices and meaningful community impact.

Communicates with clarity and purpose, translating complexity into actionable insight and reinforcing alignment across audiences.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

• Our Total Rewards Package
• Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

• Additional Information:
• We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

• Training & Onboarding
• We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

• Interview Process
• We’ll reach out to candidates of interest to