AskCIP
Manager of Human Resources & Employee Relations
Easthampton, MA
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hirly's read of this role
- Role family
- HR
- Seniority
- Lead / management
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 26 Sept 2026
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the posting
Description
We're Building Something — And We Need the Right HR Manager to Help Us Build It Well.
Rock Voices is a regional network of no-audition adult community choirs united by a single mission: healing ourselves and others through song. With 30+ choirs, 3,000+ members, and 100+ live concerts per year across nine states, the organization is entering a pivotal growth phase — strengthening its people operations, formalizing HR systems, and building a scalable HR infrastructure to support continued growth.
We're hiring our first Manager of Human Resources & Employee Relations — a hands-on HR professional who loves solving real problems for real people, building clarity where there isn't any, and helping a mission-driven arts organization operate smoothly. This is a full-time, hybrid role, requiring some travel for organizational meetings and events.
This is not a "maintain the status quo" role. There is no status quo. This is a builder position focused on practical systems, day-to-day HR operations, and employee relations across a diverse, multi-state team. If you're an HR professional who loves hands-on work, thrives in environments where you can build practical systems, and wants to support a mission-driven arts organization during a pivotal moment of growth, we'd love to meet you!
What You'll Own
Employee & Member Relations
- Serve as the primary HR point of contact for choir directors and staff
- Manage employee-relations issues, member-relations escalations, and sensitive conversations
- Support performance management, coaching, corrective action, and terminations
- Maintain personnel files and documentation
Compliance & Risk Management
- Monitor multi-state labor law and payroll compliance
- Oversee compliance training and required postings
- Manage workers' compensation cases and leave programs (FMLA, disability, maternity)
- Provide regular compliance and payroll reports to leadership
Onboarding & Training
- Coordinate hiring and onboarding with our managed HR/payroll provider
- Manage background checks and required employment documentation
- Lead onboarding and training for new employees
Payroll & Benefits Coordination
- Partner with our Managed Payroll provider on payroll processing and compliance
- Coordinate payroll garnishments and PTO/sick time tracking
- Support benefits administration and employee questions
HR Infrastructure & Organizational Support
- Build practical HR processes, policies, and documentation
- Support organizational design, role clarity, and communication standards
- Help strengthen culture, consistency, and the member experience across all choirs
Requirements
What You Bring
- 5+ years of HR experience, preferably in multi-state environments
- Strong knowledge of employment law, compliance, and payroll coordination.
- Experience administering core HR processes, including onboarding, leave & PTO administration, benefits coordination and personnel records
- Deep experience with employee relations and conflict resolution.
- Ability to manage sensitive issues with discretion and professionalism.
- Strong communication and documentation skills.
Why This Role
- Impact: You'll shape the HR foundation of a growing, mission-driven arts organization.
- Partnership: Work closely with the Executive and Creative Director and Director of Operations.
- Support: CIP Group provides managed payroll and HR advisory support — you won't be alone.
- Culture: Join a team that cares deeply about people, music, and community.
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