Medical Assistant

Job Number:

34452

Location:

Albany Meredyth

Street Address:

2709 MEREDYTH DR STE 450

City, State:

Albany, Georgia

Zip Code:

31707

Department:

PPG PHOEBE NSA-ADMIN

Shift:

First Shift

Job Type:

Full time

Posted Date:

2026-08-21

Job Description Summary:

Screens and refers all incoming calls and customers and or patients, manages customer and or patient flow, maintains current medical records, files secondary insurance, enters charges and payments, files secondary insurance, workers compensation claims, and corporate services claims, pursues collections daily, investigates patient billing inquiries, orders supplies and prepares mandatory computer generated reports. Performs business office functions within a medical clinic related to appointment scheduling, registration, claims management, cash collection, and medical records maintenance. During times of high patient volume and/or to assist with coverage, may be asked to float to other PPG clinics.

Description:

• Job Summary
• Assists Physicians with all patient procedures. Give injections and applies dressings and splints. Collects specimens, runs lab tests, performs EKGs, Drug screen collection, Breath Alcohols, Pulmonary Function Testing, and Audiometric testing. Performs clerical duties as assigned. During times of high patient volume and/or to assist with coverage, may be asked to float to other PPG clinics.

High School Diploma or GED (Required)

• Work Experience
• 1 year of clinical work experience. Phoebe Putney Health System clinical rotation and/or medical assistant internship experience will be considered in lieu of actual work experience. (Required)

• Licenses and Certifications
• Certified Medical Assistant (CMA) (Preferred)

• Essential Functions
• Documents and submits required information and data in a timely fashion.
• Clearly and accurately documents designated processes, policies, products, service offerings, etc.
• Ensures that documentation is tailored to expected readers/users.
• Uses correct terminology.
• Conforms to required style and format.
• Treats patients and families with compassion and implements a plan of care.
• Bases care decisions on a plan of care.
• Monitors and documents patient response.
• Establishes rapport with clients. Adapts communication style, listens and responds to patient needs.
• Recognizes age-specific responses to treatment. Provides effective interventions.
• Respects patients confidentiality and privacy.
• Supports social, spiritual, and cultural needs of patients and families.
• Manages difficult or emotional patient situations.
• Develops expected outcomes that provide direction for continuity of care.
• Involves patient/family and other disciplines to determine expected outcomes.
• Modifies expected outcomes based on changes in the assessment of the patient.
• Includes the patient and others involved in the care in the evaluation process.
• Evaluates the plan in relation to patient responses and expected outcomes. Documents the results of the evaluation.
• Demonstrates technical skill in using equipment appropriate for the role.
• Understands equipment operation.
• Maintains equipment in working order. Troubleshoots equipment problems.
• Uses technology to increase productivity. Adapts to new technology.