Medical Assistant I

About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:

The Medical Assistant will assist Physicians with testing, examinations, education, and treatment of patients.

Job Description:

Essential Duties and Responsibilities:

Greet and escort patients to examination rooms; take detailed medical history

Take and enter into medical record patients’ vital signs; alert physician or nurse of any abnormalities

Perform testing and/or sample collection including blood draws, electrocardiograms, injections, cultures, biopsies, urinalyses, etc.; ensure all collected samples are properly labeled and transported in a timely fashion

Assist physician with medical procedures

Follow-up/track receipt of results from tests and procedures ordered by the physician

Check encounter forms, diagnostic laboratory forms and physician orders on patients’ records for accuracy and completeness

Maintain a safe and clean environment; clean equipment and examination rooms according to established procedures

Retrieve and deliver paperwork or supplies and distribute forms, etc. to other departments

Maintain various logs including maintenance, inventory and biopsy

Perform clerical duties including photocopying, data entry, faxing, e-mailing, ordering supplies, establishing and following up on appointment scheduling and maintaining and retrieving patient records

Perform reception duties including answering telephones and taking and relaying messages

Establish and maintain productive working relationships with people inside and outside the department and/or practice

Education, Licensure/Certification, and Training:

High School Diploma or GED required

Graduate of an accredited Medical Assistant program

Certification as a Medical Assistant (level I preferred, level II required)

CPR Certification

3-5 years’ experience in ambulatory care preferred

Skills and Abilities:

Patient care skills

Ability to operate accurately a variety of medical equipment including blood pressure monitors, autoclaves, glucometers, thermometers, syringes/needles, scales, EKG, ultrasound, centrifuges, stethoscopes

Good written and verbal communication skills to convey and receive information effectively (face-to-face, telephone and electronic)

Good analytical and judgment skills

Ability to use computer software programs and systems

Ability to maintain confidentiality regarding patients, personnel and/or financial data

Excellent organizational skills to work independently, prioritize, handle multiple tasks and manage time

Safety Requirements:

Compliance with Department Health and Safety policies and procedures

Working Conditions/Schedule:

40-hour work week, h ours and days to be determined by the business needs of the department . Additional Hours may be required

Wayne Health is an EEO/AA/Veteran/Disability Employer