Medical Receptionist

Description

Up to 40 hours per week

Join Our Dynamic Medical Team as a Medical Group Receptionist!

Monday through Friday Occasional late evenings, Travel to Lumberton needed,

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.

Your Impact:

• •Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• •Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• •Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• •Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• •Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
• •Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

• •Reliability, a positive attitude, and excellent teamwork skills.
• •Strong communication and interpersonal abilities.
• •Proficiency in data entry and computer skills.
• •Ability to thrive in a fast-paced environment.
• •Exceptional customer service skills.
• •Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• •Must hold a high school diploma or equivalent.

Bonus Points:

• •Prior experience in ophthalmology.
• •Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:

• •Competitive 401(k) with matching.
• •Comprehensive health, dental, and vision insurance.
• •Disability and life insurance.
• •Flexible spending account.
• •Generous paid time off.

Important Details:

• •Must be able to travel to multiple locations (if applicable).
• •Availability for evenings and weekend rotations (if applicable - varies by practice).
• •Ability to handle a high-volume practice.
• •This position is in person.

We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.