Alabama Credit Union
Member Care Agent- North
Madison, AL
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 2.3M live jobs from 200,000+ employers in 200+ countries.
Tailor my resume for this job →Apply from your AI assistant
Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.
Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.
hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 28 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Description
Career opportunities await you at Alabama Credit Union. At Alabama Credit Union, our employees feel good about their careers . We create an environment rich in learning and advancement opportunities, community support activities, and chances to provide input on company initiatives. Our “ Best Companies to Work for in Alabama ” and “ Best Credit Unions ” designations say it best - our employees feel good about their lives.
The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care Agents are expected to provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone. This position is located within our call center in County Line, Alabama. To take a detailed look into the role of a member care agent please watch the above "A Day in the Life" video.
If you cannot talk to strangers about Alabama Credit Union products or services that they might utilize, if you hate being on the phone with people who need you to assist with financial questions, if you can’t work in a fast-paced environment with multiple priorities and a high level of detail-orientation, this may not be the job for you . However, if you can maintain a calm demeanor and composure in high-pressure situations, if you have great computer skills, a willingness to continuously learn, and if you possess a high degree of self-motivation, this may be the perfect opportunity to feel good about your career!
Requirements
Minimum qualifications include a high school diploma or equivalent, good computer skills (including the ability to use Microsoft Office products and web-based applications), strong ability to maintain an even tone and calm disposition (even when callers do not), the ability to describe and offer products and services to members that would enhance their lives, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community.
Other preferred qualifications are one to three years of similar or related experience in customer service.
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job