Middleware Associate

Middleware Associate

• Location: Eastern or Atlantic Canada (remote work from home)
• Employment Type: Full-time, Permanent
• Reporting to: SAP Project Manager
• Experience: 0–2 years

• About VersaFile
• VersaFile is a fast-growing software company that specializes in attachment and data archiving solutions for SAP, SuccessFactors and other Enterprise Software applications, seamlessly integrating with a variety of document management systems. Our clean core approach empowers enterprises to manage their SAP data lifecycle more efficiently and compliantly. As demand grows, we're looking for an SAP Technical Specialist to join our team and play a critical role in customer success and product excellence.

About the Role

We are looking for a Middleware Associate to join our growing delivery team and help build and support integrations between enterprise systems. This is an excellent opportunity for someone early in their career who has a foundation in Java or .NET and wants to develop hands-on experience with middleware, system integrations and enterprise technology. You will work closely with experienced team members, including a dedicated mentor, while gradually taking ownership of integration activities and customer-facing responsibilities. Over time, you will become a trusted technical resource who can independently troubleshoot integration issues, support implementations and work directly with customers.

What You'll Do

Support the design, configuration and implementation of docuflow middleware solutions

Configure and maintain connections and integrations between enterprise systems

Assist with developing and supporting system interfaces using middleware and integration technologies

Troubleshoot interface, connectivity and integration issues

Monitor integration flows and system performance and help identify potential issues

Support deployments, upgrades and production incidents

Assist with implementation and support projects across different customer environments

Work with SAP, infrastructure and customer teams to understand technical requirements and resolve issues

Participate in customer meetings and project discussions, initially in a supporting and learning capacity

Manage assigned tasks across multiple projects and prioritize work based on project needs

Maintain clear technical documentation and communicate issues, solutions and recommendations effectively

Progress toward becoming a primary technical contact for customers and projects

What Skills You'll Have

0–2 years of experience in software development, system integration, middleware or a related technical field

A university degree in Computer Science, Software Engineering, Information Technology or a related discipline

Foundation in Java and/or .NET development

Understanding of software development concepts, object-oriented programming and troubleshooting

Strong analytical and problem-solving skills

Ability to understand how different systems communicate and exchange data

Strong written and verbal English communication skills

Ability to communicate technical concepts clearly to both technical and non-technical audiences

Strong organizational skills and the ability to manage multiple assignments at the same time

Comfortable working in a customer-facing environment

Ability to work effectively across different time zones, particularly European or Eastern or Atlantic Canada business hours

Nice to Have

You don't need to have experience in everything below. We are looking for someone with a strong technical foundation who is motivated to learn.

Experience with REST and SOAP web services

Exposure to APIs, XML, JSON or other data exchange formats

Familiarity with cloud integration technologies such as Microsoft Azure or Google Cloud Platform

Exposure to cloud and on-premises integration architectures

Understanding of SSL certificates, authentication and connectivity troubleshooting

Experience with middleware or integration platforms

Exposure to performance monitoring and optimization

Experience supporting software deployments or production environments

Experience working with SAP or other ERP systems

Previous experience with system-to-system integrations

Knowledge of enterprise document management or archiving solutions

German language skills is an asset but not a requirement

Who You'll Be

Curious and eager to learn, with a strong interest in technology, integrations and enterprise systems.

Organized and dependable, able to manage multiple projects, priorities and deadlines.

A clear communicator, comfortable explaining technical concepts and working with both technical and non-technical people.

Confident and professional with customers, with the ability to build trust and represent the company well.

Self-directed and accountable, able to take ownership while knowing when to ask questions or seek support.

A team player who wants to grow, motivated to develop technical expertise and take on increasing responsibility over time.

Your Growth in the Role

You'll receive structured onboarding and hands-on mentorship from experienced members of the team. This is a role designed to grow with you: from learning the fundamentals of middleware and integration to becoming an independent integration specialist. Your growth will be centered around these principles:

Learn: Build a strong foundation in the product, middleware and integration technologies through structured onboarding and mentorship.

Develop: Gain hands-on experience supporting projects, implementations and customer environments.

Own: Progress toward independently managing integration activities, troubleshooting issues and supporting customers.

Grow: Take on increasing technical and customer-facing responsibility as your expertise develops.

Why Join Us?

Work on meaningful SAP projects with enterprise customers.

Gain exposure to SAP document management, archiving, integrations, and emerging SAP technologies.

Work with a collaborative and technically experienced team.

Opportunity to work on a variety of customer environments and technical challenges.

Flexible work environment with a focus on results and collaboration.

International team and customer base.

Location:

Eastern Canada & Atlantic Canada Region preferred

Candidates must maintain meaningful overlap with EU time zones

Employment Type: Full-time Permanent Employee

To Apply

Please submit your Cover Letter and Resume

VersaFile's core purpose is to deliver solutions for clients that make a difference. To make a difference, we need people from all walks of life. By the way, we genuinely care about people and it is embedded into who we are. For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and together lets make a difference!

We thank all applicants for their interest and we will contact you for an interview if you are short-listed as a candidate.