Multi-Unit General Manager

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee both our Woodland Hills and Studio City locations. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

Please note this role is Non-Exempt (hourly) and not tip eligible.

JOB RESPONSIBILITIES

Completes store operational requirements by scheduling and assigning stations for employees

Maintains store staff by recruiting, selecting, orienting, and training employees

Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results

Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor

Upholds excellent standard of customer service

Ensures availability of merchandise and services by communicating with vendors; maintaining inventories

Maintains a safe and clean environment for customers and employees

Rolls out new menu items to team members and communicates these changes throughout the retail space

Processes weekly payroll in a timely and accurate manner

Orders and maintains uniform supply and successfully holds all employees to uniform standard

Addresses all maintenance issues

JOB REQUIREMENTS

ServSafe Manager Food handlers license required

2+ years of experience in a food retail management role preferred

Prior experience managing a team required

Excellent communication and problem-solving skills

Ability to multitask

PERKS + BENEFITS

Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)

Medical, Dental + Vision Insurance with 70% Employer Contribution

401k with up to 4% Employer Match

Cell Phone Reimbursement Plan

Paid Time Off - 3 Weeks / 120 Hours Total

Paid Sick Time

Yearly Performance Reviews

Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

Hourly Range

$30 — $32 USD

Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.