National Inventory Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Our customers produce goods from various parts of the healthcare ecosystem. From consumer healthcare products like vitamins to medical devices like contact lenses and robotic surgical instruments, Toll has the expertise and certifications to move and store various types of pharmaceutical and healthcare products. In specialised purpose-built facilities, our team can also manage unit dose packaging and vaccine storage and handling in cold rooms.

The Opportunity

We are looking for an experienced Inventory Manager to join our Healthcare function based in Eastern Creek, NSW. The role of the National Inventory Manager is to manage all Inventory requirements across all accounts within the Healthcare portfolio. This role is also responsible for the integration of new business onto Toll WMS. The person will be required to provide an excellent standard of customer service and operational support to our customers and all operational sites through proficient management of the customers Inventory and Toll processes in our WMS.

As the Inventory Manager, you will:

Maintain inventory management, provide daily and weekly stock on hand reports

Co-ordination of cycle counts & stock takes nationally

Support the State Managers on tasks, including, DIFOT, investigating and processing customer claims/stock returns and escalation of issues.

Preparing and attending business reviews with customers, as required.

Create a customer centric approach to managing and resolving customer issues, problems and complaints, liaising with internal key stake holders on achieving the resolution.

Ensure all work is compliant with all laws, regulations, and policies.

About you

To be successful in this role, you will need:

Understanding of the Healthcare industry, and the balance between commercial, operational and functional requirements.

Extensive Inventory management experience within a warehouse management system

Ability to establish and maintain effective relationships with personnel at all levels, within and external to Toll.

Extensive knowledge of ERP Systems and Warehouse Management Systems, with experience in JDA and SAP highly regarded.

Advanced computer literacy skills, including Microsoft Office.

Minimum 10 years’ experience in Inventory Management.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.