Network Engineer

Company: Blue Ridge Communications

Hybrid WFH Shift: Monday-Friday, 8AM-5PM plus on call rotation

Pencor and its subsidiaries are Equal Opportunity Employers

Duties include:

Researching, designing, implementing and troubleshooting Blue Ridge Internet, Phone and IP Video solutions along with core Networking and Security

DOCSIS, PON/FTTH, Cisco, Calix, Harmonic, Palo Alto, eero, etc.

Deploying and configuring network equipment

Cisco, Calix, Harmonic, Palo Alto, Servers and VMWare

Providing a high level of technical understandingof Blue Ridge deployed technologies and services

Interacting with hardware and software vendors for technical support when required and using escalation standards and personal judgment to ensure the timely resolution of issues

Providing training and support for employees

Accepting and resolving escalated trouble tickets from our Level II Tech Support

Managing time-sensitive projects effectively and efficiently

Participating in weekly On-Call shift rotation

Other duties as assigned

Required Qualifications, Knowledge and Skills:

Degree in Networking Technology, Electrical Engineering, Computer Science, or Telecommunications OR 5-10 years of industry experience

Established residency in Pennsylvania

Valid PA Driver's License and good driving record

Experience with Cisco and service provider hardware and software

Cisco Swithching/Routing/CMTS, Calix,PON, Harmonic DOCSIS/PON, Palo Alto

Experience with Windows Server, Linux and Unix (Solaris) Operating Systems

Thorough knowledge of configuration and troubleshooting dynamic routing protocols

Understanding TCP/IP, VLANs, VRFs, EVPN, BGP and OSFP

Network Technology Fundamentals and experience with Cisco IOS, IOS-XE and IOS-XR

Cisco CCNA and/or CCNP Certifications or equivalent

Exceptional Communication Skills - Oral and Written

Excellent Troubleshooting skills

Excellent Organization & Time Management Skills

Availability to troubleshoot and resolve issues during off-work hours and/or extended hours to ensure project/outage needs are addressed

Ability to learn all aspects of our Networking Engineering and Operations responsibilities, including Optical and RF design, as well as IP Video solution architecture

Preferred Knowledge and Skills:

Understanding of HFC Cable Plant, RF Spectrum, and Cable Provider Headend configuration

Understanding of DOCSIS standards, CMTS, and Cable Modems

Understanding of Calix and/or Harmonic XGS-PON solutions and architecture

Computer scripting skills for routine task automation: Python, Ansible

Understanding key aspects of Network Security, including Risk Assessment and Security Policies

Experience with various security tools, system logs, and packet captures, including Syslog, XDR, SIEM, IDS/IPS, and Vulnerability scanners

Experience with Firewall principles and Access Lists

INDHP