Northstar Mortgage Loan Processor

Description

Description

Northstar, powered by Canopy Mortgage, is looking for knowledgeable and experienced Processors to join our rapidly growing team. We are a national lender licensed in 30 states and offer a wide range of mortgage products including FHA, VA, USDA, and state housing assistance products.

Experience Required: Minimum 2 years of experience in mortgage loan processing.

Location: Remote position

Job Description:

We seek a motivated, detail-oriented Northstar Loan Partner to join our dynamic team. This role combines the responsibilities of a Loan Officer Assistant and Loan Processor, ensuring timely and accurate loan file management while delivering exceptional service to clients and team members.

Requirements

Responsibilities:

• •Review and analyze third-party documents including appraisals, titles, homeowner's insurance, and verification of employment.
• •Process various types of loans including bond/DPA loans, FHA, VA, jumbo, and conventional.
• •Handle loan processing for multiple states, ensuring compliance with respective regulations.
• •Quick learner capable of adapting to evolving industry standards and procedures.
• •Work effectively under pressure and in fast-paced environments.
• •Self-starter with strong motivation and the ability to work autonomously.
• •Coachable individual willing to learn and implement feedback for professional growth.
• •Comfortable with change and able to adjust to new technologies and processes seamlessly.
• •Proactively communicate with borrowers and loan officers via phone to gather necessary information and provide updates.
• •Experience with disclosing and balancing with title companies.
• •Familiarity with agency guidelines and TRID regulations.

Performance Expectations:

Loan File Management:

• •Submission Deadlines: Ensure all loan files are submitted to the Northstar Underwriting department within four business days of receiving the sales contract.
• •Process and manage at least 20 loans per month

Customer Communication:

• •Initial Handoff Call: Contact the customer at the initial handoff to introduce yourself, explain the process, and review initial documentation requirements.
• •Condition Reviews: Call the customer when conditions are reviewed to explain any outstanding items needed. Follow up each call with a text and email outlining the required items and their due date.
• •Maintaining professional and timely communication ensures clients remain informed and engaged throughout the loan process.

Loan Officer Support:

• •Serve as the primary point of contact for clients, ensuring timely communication and excellent customer service throughout the loan process.
• •Collect, review, and validate borrower documentation for completeness and accuracy.
• •Prepare and submit complete loan files to underwriting, adhering to all compliance standards.
• •Actively manage timelines and proactively communicate deadlines to stakeholders.

Loan Processing:

• •For accuracy and compliance, verify all required documentation, including income, assets, credit, and collateral.
• •Work with underwriters, title companies, and other stakeholders to ensure smooth loan transactions.
• •Address underwriting conditions promptly and keep files progressing efficiently.

Pipeline Reviews:

• •Weekly Pipeline Reviews: Participate in 3 weekly pipeline review meetings with the Loan Officer team to discuss the status and updates of all active loan files in Pipeline Pro.
• •Ensure the status of each loan file is accurately reflected in the system and that all relevant notes are updated.
• •Collaborate with the Loan Officer team to identify potential issues or roadblocks and resolve them efficiently.

Documentation Updates:

• •Maintain up-to-date records in the LOS system.
• •Document all communication efforts and reasons for any delays in submission.
• •Proactively follow up with borrowers or third parties to resolve issues or collect missing information.

Qualifications:

• •Minimum of 2 years of experience in mortgage loan processing, underwriting, or as a Loan Officer Assistant.
• •Proficient in reviewing third-party documents such as appraisals, titles, homeowner's insurance, and verification of employment.
• •Experience processing bond/DPA loans, FHA, VA, jumbo, and conventional loans.
• •Knowledgeable about agency guidelines and TRID regulations.
• •Strong understanding of mortgage loan programs, compliance regulations, and industry best practices.
• •Ability to handle processing for multiple states.
• •Excellent communication skills, both verbal and written.
• •Detail-oriented with strong organizational skills.
• •Proficient in using mortgage loan processing software and tools.
• •Willingness to work in-office.
• •Exceptional organizational skills with a strong attention to detail.
• •Ability to manage multiple priorities in a fast-paced environment.

Benefits:

• •Competitive salary based on experience.
• •Comprehensive benefits package including health, dental, and vision insurance.
• •Retirement savings plan options.
• •Opportunities for professional development and advancement.
• •Dynamic and collaborative work environment.