O2C Manager

Enjoy a career, packaged with care, whilst helping protect food, people and the planet

We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.

You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.

We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.

Responsibilities

Data Collection, Reporting & Analysis

Own and standardize O2C reporting across UAE and Egypt (DSO, overdue %, aging, dispute tracking, collections performance)

Develop actionable dashboards with clear accountability by customer, sales owner, and site

Analyze receivables trends, identify risks early, and drive escalation on critical exposures

Monitor customer payment behavior vs agreed terms and highlight deviations

Support forecasting of cash collections and working capital movements

Stakeholder Engagement & Presentations

Lead structured AR review governance with Sales, Finance, and Business leadership

Drive accountability with Sales teams on overdue collections and dispute resolution

Present O2C performance, risks, and actions to senior management on a regular basis

Act as the key interface between Finance, Commercial, and Customer Service teams

Support decision-making on credit limits, payment terms, and risk mitigation strategies

Process Improvement & Automation

Strengthen end-to-end O2C processes (order release, invoicing, collections, dispute handling)

Drive standardization across UAE and Egypt to eliminate process gaps

Identify automation opportunities within ERP and reporting tools to improve efficiency and accuracy

Improve invoice quality and documentation to reduce disputes and delays

Ensure strong controls around revenue recognition, credit approvals, and collections tracking

Training & Support

Build O2C capabilities across teams in UAE and Egypt

Train stakeholders (Sales, Customer Service, Finance) on O2C processes and accountability

Establish clear ownership of collections and dispute resolution at customer level

Support continuous improvement mindset across teams

The requirements for a suitable candidate are

Education

Bachelor’s degree in Finance, Accounting, or related field

Professional qualification (ACCA, CPA, CMA) is a plus

Experience

8–12 years of experience in O2C, Accounts Receivable, or Finance operations

Experience in manufacturing environment (preferably FMCG or packaging)

Proven track record in driving collections and improving working capital

Exposure to multi-country operations (UAE / Egypt or similar markets is a strong advantage)

Skills

Strong understanding of O2C cycle, credit management, and cash flow dynamics

Ability to challenge stakeholders and drive accountability across functions

Analytical mindset with ability to translate data into actions

Strong communication and presentation skills

Hands-on with ERP systems (Oracle preferred) and reporting tools

High level of ownership, discipline, and execution focus

Join us. Help protect food, people and the planet .