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Goldenagri

Operations Excellence - COE

DKI Jakarta

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hirly's read of this role

Seniority
Mid level
Country
ID
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • G eneral Accountabilities
  • 1. Manage continuous improvement (CI) initiatives across SSC
  • 2. Responsible for supporting strategic goals to improve speed of service, quality of service delivery, process efficiency and effectiveness, and business process innovation and transformation
  • 3. Manage a team in performing analysis, identify key issues and relationships, and conduct investigations into reasons for variances, exceptions or discrepancies
  • 4. Oversee business case for projects, developing roadmaps to enable future state, and managing implementation to achieve tangible benefits
  • 5. Successfully manage program timeline, resources and deliverables, present regularly to stakeholders and team members
  • 6. Continuously monitor and introduce areas for improvement by acquiring and providing feedback from/to the customers and Team Leads, tracking performance statistics from the SLA Report and benchmarking against the industry.
Original posting on Goldenagri's site ↗

Listed on hirly, a job board. hirly is not the employer: Goldenagri is hiring for this role.

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