Clera
Operations Lead
New York
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 2.5M live jobs from 200,000+ employers in 200+ countries.
Tailor my resume for this job →Apply from your AI assistant
Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.
Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.
hirly's read of this role
- Seniority
- Lead / management
- Stated salary
- $180,000 – $220,000 per year
- Country
- US
- Work mode
- Remote-friendly
- First seen by hirly
- 3 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
About the Role
Own a core operational domain at an early-stage fintech company, such as customer operations, payment operations, or financial crime operations. You will build the processes, metrics, tools, and automations that help the operation handle more volume without growing headcount, working closely with Product and Engineering.
What You'll Do
Handle operational cases directly at first to identify process gaps and define measures of success.
Design and launch production automations and agents, then measure their impact on operational volume.
Develop and scale an operating model that routes people to high-risk or complex decisions while automating routine work.
Work with Product and Engineering to specify and build operational tools and agent workflows.
Create and maintain SOPs, escalation paths, and KPIs, revising them as processes change.
What We're Looking For
At least 3 years building products or processes at a bank, fintech, payments, or crypto company, or consulting experience with regulated financial services.
Experience shipping automations or agents in live production environments, including AI agents, LLMs, or other intelligent automation systems.
Hands-on operational experience with queues, cases, or transaction processing, and ownership of an operational domain from process design through tooling and KPI definition.
Experience working directly with Product and Engineering to build operational systems and improve workflows.
Knowledge of regulated financial services operations; experience in payments, clearing, settlement, compliance, risk, or financial crime operations is valuable.
A practical, automation-first approach and comfort building in an early-stage or high-growth environment.
Compensation & Benefits
Annual salary: $180,000 to $220,000 USD. Visa sponsorship is available.
Location
On-site in New York, New York, United States.
Similar jobs
- Operations ManagerWeir · NewtonFirst seen today
- Manager, Supplier Operations, Vizient ReserveVizient · Irving, TX 75062 Vizient Corporate HQFirst seen today
- Altra: Product Creation Operations ManagerVfc · USCA > USA > Colorado > Denver HQ - VFCFirst seen today
- Security Operations, Senior ManagerVerizon · 6 LocationsFirst seen today
- Senior Manager, Security OperationsVerizon · 6 LocationsFirst seen today
Browse similar roles
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job