Operations Specialist

This is a remote position.

Company Mission:

Our mission is to reduce the cost of capital across the world.

About the Company:

We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.

Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.

We’re looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients.

Cultural Values:

1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details.

2. Minimalist - We are spartan in our design, in our code, and even in our processes.

3. Speed of execution - We move fast & value decisiveness. We think speed drives quality.

Responsibilities

Reviewing security documents for completeness and recording requirements

Filing security documents with appropriate governmental entities

The verifying client provided documents during the account creation process

Assisting in the preparation and filing of account closing documents

Assisting other departments with document requests and record-keeping

Requirements

At least 2 years (and above) experience in handling US Loan or Mortgage tasks

Must Have: Knowledge and experience regarding the following: Liens, Deed of Trust, Vesting, HELOC Refi

Superb communication, collaboration, and problem-solving skills

Proficiency, speed, and accuracy in written communication

Fluency, clarity, and good diction in English

Great organizational skills & time management abilities

Experience using customer communication and task management programs, Google Drive, and Email

Bachelor's Degree or comparable work experience in financial services

Flexibility to work US Pacific time 9 AM to 7 PM (with a 1-hour break time in between)

Must be based in the Philippines

***Due to the volume of applications we receive, only qualified candidates will be contacted.

***Pay is negotiable and commensurate to experience