Ophthalmic Assistant

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Join Our Team at Our New Weymouth Location!

We're excited to be opening a brand-new office in Weymouth and are looking for dedicated team members to help us launch this location successfully. Prior to the office opening, candidates must be willing to complete training at other nearby sites. This is a unique opportunity to join a growing team, contribute to the success of a new practice, and make a meaningful impact on patient care from day one.

About the Role

We are seeking both new and experienced ophthalmic assistants to join our team. Certified and uncertified candidates are encouraged to apply!

Whether you are looking to begin a career in Ophthalmology or build upon existing experience, our team is committed to providing the training, mentorship, and support needed for long-term success.

As an Ophthalmic Assistant, you will play an important role in the patient experience by gathering and documenting clinical information, assisting providers with examinations and procedures, and helping to ensure efficient patient flow throughout the practice. Working closely with our Ophthalmologists and clinical team, you will help support the diagnosis, treatment, and ongoing management of a wide variety of ocular conditions.

This role offers an excellent opportunity to develop specialized clinical skills in a highly respected and rewarding field while working in a collaborative, patient-centered environment.

What We're Looking For

Successful candidates are:

• Eager to learn and grow within a specialized healthcare field
• Passionate about delivering exceptional patient care and service
• Strong communicators who enjoy building relationships with patients and colleagues
• Detail-oriented and committed to maintaining accurate clinical documentation
• Organized, adaptable, and able to thrive in a fast-paced environment
• Team players who are motivated to contribute to a positive workplace culture

Previous ophthalmology experience is welcomed but not required for candidates with a strong interest in learning and developing within the specialty.

Training & Scheduling Information

To ensure a successful onboarding experience, the first 2–3 months of training may take place at our Boston locations and may include supporting other locations as needed prior to the Weymouth site becoming fully operational. Following the opening of the Weymouth office, occasional coverage at other locations may be required based on operational needs.

Hours are assigned based on clinical and operational needs, as well as staff availability, and may vary. Typical shifts may include, but are not limited to:

• 7:45 AM – 4:15 PM
• 8:00 AM – 4:30 PM
• 8:30 AM – 5:00 PM

If you're looking for an opportunity to join a growing specialty practice, develop valuable clinical skills, and be part of launching an exciting new location, we'd love to hear from you.

Qualifications

• Education
• High School Diploma or Equivalent required

• Can this role accept experience in lieu of a degree?
• No

Licenses and Credentials

• Experience
• Experience in an ophthalmic or health care-related setting 0-1 year preferred

• Knowledge, Skills and Abilities
• - Knowledge of basic medical terminology or the ability to learn.
• - Proficient in interpersonal and customer service skills to effectively work with patients and families.
• - Demonstrates the knowledge and skills necessary to provide services appropriate to the patients’ age, mental and physical needs.
• - Excellent written and verbal communication skills.
• - Ability to prioritize and adapt to changes in fast-paced, high-volume clinics.
• - Ability to work independently and effectively with members of the care team.
• - Excellent problem-solving skills and ability to make decisions based on the role’s scope of practice.
• - Proficient with computers and Microsoft Office Suite, or the ability to learn.

Additional Job Details (if applicable)

Physical Requirements

• •Standing Frequently (34-66%)
• •Walking Frequently (34-66%)
• •Sitting Occasionally (3-33%)
• •Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• •Carrying Frequently (34-66%) 20lbs - 35lbs
• •Pushing Occasionally (3-33%)
• •Pulling Occasionally (3-33%)
• •Climbing Rarely (Less than 2%)
• •Balancing Frequently (34-66%)
• •Stooping Occasionally (3-33%)
• •Kneeling Occasionally (3-33%)
• •Crouching Occasionally (3-33%)
• •Crawling Rarely (Less than 2%)
• •Reaching Frequently (34-66%)
• •Gross Manipulation (Handling) Frequently (34-66%)
• •Fine Manipulation (Fingering) Frequently (34-66%)
• •Feeling Constantly (67-100%)
• •Foot Use Rarely (Less than 2%)
• •Vision - Far Constantly (67-100%)
• •Vision - Near Constantly (67-100%)
• •Talking Constantly (67-100%)
• •Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

851 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.