Partner Relationship Manager - Malay Speaker

We are looking for a Partner Relationship Manager to help us grow our network by bringing in new partners and supporting the ones we already work with. In this role, you’ll be the main point of contact for partners, helping them with their needs and ensuring they stay aligned with our business and compliance standards. You’ll work closely with internal teams, join company events, and contribute to strategies that strengthen partner engagement. If you have experience in partnership management or business development and enjoy working in a fast-paced, multicultural environment, this could be a great next step for you.

Responsibilities

Proactively identify, acquire, and onboard new partners while nurturing and expanding relationships with existing partners

Act as the primary contact for partners, addressing their needs, resolving issues promptly, and ensuring they are fully supported in achieving their business objectives

Ensure all partners operate within the company’s business, regulatory, and brand guidelines, and maintain the highest standards of compliance

Collaborate with internal teams, including marketing and events, to develop and implement market development strategies that drive partner engagement and growth

Represent the company at industry events such as expos, conventions, training sessions, and seminars. This may involve occasional short-term travel

Work closely with partners to retain their business, providing strategic insights and support to help them reach new levels of success

Meet and exceed the KPIs set by management, with a strong focus on driving business growth and surpassing targets

Requirements

At least 2 years of experience in Partnership Management or Business Development within the financial services industry

Exceptional interpersonal and communication skills, with the ability to effectively engage with partners

Proven track record of success in sales and business development, with a strong ability to drive results in a competitive market

In-depth knowledge of regulatory requirements within the financial services industry and the ability to ensure partners adhere to these standards

Ability to operate effectively in a high-pressure, fast-paced global environment, often dealing with multiple languages and diverse cultural contexts

Fluency in English and Malay is required, with additional languages being an advantage

We Offer

Experience a dynamic and engaging work environment

16 paid vacation days per year

14 paid sick leave days per year

11 days Public holidays

Medical insurance

Dental expenses reimbursement

Parking and commuting reimbursement

Professional education budget

Language learning budget

Wellness budget (gym membership, sports gear and related expenses)