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Jobgether

Partner Support Engineer

US

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
US
Work mode
Remote-friendly
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Support Engineer based in United States.

  • This remote, full-time role is focused on solving complex technical challenges and helping partners succeed across cloud and technology environments.
  • You’ll serve as a trusted technical resource, investigating advanced platform, billing, licensing, migration, and infrastructure issues.
  • The position combines hands-on troubleshooting with close collaboration across engineering, product, sales, vendor, and support teams.
  • You’ll play an important role in improving partner experiences by identifying root causes and developing scalable, lasting solutions.
  • Beyond individual cases, you’ll strengthen the broader support organization through documentation, knowledge sharing, training, and process improvements.
  • The role offers exposure to cloud services, cybersecurity, automation, AI-enabled support practices, and evolving technology ecosystems.
  • It’s an opportunity to grow your technical expertise while making a measurable impact in a fast-moving, collaborative environment.
Original posting on Jobgether's site ↗

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