Parts Coordinator

Description

Primary Purpose:

This position fulfills parts orders for Admar customers and the Service Department. This position requires a high degree of detail and accuracy, and should be fulfilled by a person who has a strong attention to detail and is passionate about customer service.

Essential Functions:

• •Ship all outgoing orders on a daily basis to insure customer satisfaction.
• •Perform regular cycle count inventory to insure accurate inventory accounting.
• •Places all parts purchases direct to vendors within vendor cut off times on a daily basis.
• •Place regular weekly stock order to insure proper inventory levels.
• •Receive and put away stock parts orders upon arrival.
• •Update and maintain accurate bin location by part number to insure top notch parts organization.
• •Maintaining parts inventory reorder levels and adjusting as required.
• •Actively manage and return unneeded parts within manufacturers guidelines.
• •Maintain customer pick up area, and follow up with customer for items not picked up.
• •Assist customers with parts selections as required.
• •Communicate with customers on a daily basis for parts received, and problem parts orders.
• •Enter parts received and orders filled in computer as required by parts room policy.
• •Create and update parts inventory transfers as requested by branches
• •Pick-up and delivery of parts as requested by Branch Manager.
• •Parts room housekeeping and organization to show the highest quality organization levels to our walk in customers.
• •Act as back up to Service Writer in supporting necessary activities when the Service Writer is absent.

Requirements

Required Experience / Education

• •Associates degree preferred; minimum of two years’ experience in the equipment rental business or equivalent combination of education and experience. Some mechanical knowledge desired.
• •Basic computer skills
• •High level of customer relations skills
• •Strong verbal skills to work with Mechanics and customers.
• •Valid driver’s license