Parts Expert

Description

We're seeking a talented Parts Expert to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry.

Why join the Transwest Team?

• •Exceptional Leadership
• •Beautiful, Updated & Clean Environment
• •Competitive PTO & Benefits Packages
• •Company Training
• •Opportunities for Advancement
• •Quick & Efficient Interview Process

We offer a full benefits package for eligible employees including:

• •Medical, Dental, and Vision Insurance
• •Life (Voluntary and Employer Paid) and Disability Insurance
• •401(K) with company match beginning with your first contribution.
• •HSA and/or FSA
• •Paid Time Off, Sick Time, and Company Paid Holidays
• •Employee Car Discount Program

Requirements

Essential Duties & Responsibilities:

• •Drive parts sales.
• •Answer incoming calls.
• •Follow-up on orders.
• •Respond to customer inquiries.
• •Provide information and updates.
• •Record departmental data and make suggestions for improvement.
• •Document customer quality issues and make suggestions for improvement.
• •Learn and educate others of relevant policies, procedures regarding purchases, returns, credit terms, etc.
• •Maintain familiarity with all inventory products and merchandising programs and ordering systems.
• •Provide troubleshooting support and service.
• •Process orders in a timely and accurate manner.
• •Set an example of professionalism and positivity.
• •Maintain an orderly and safe working environment.
• •Additional duties as assigned.

Work Environment & Physical Abilities:

• •Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination.
• •This position may require standing, balancing, bending or stooping for prolonged periods of time.
• •This position requires corrected vision and hearing within normal range.
• •This position requires the ability to work under stressful conditions or irregular hours.

Required Education, Experience, Knowledge & Skills:

• •High school diploma or equivalent.
• •Valid driver's license and MVR in good standing.
• •Excellent written and verbal communication skills.
• •Multitasking Skills
• •Customer Service Skills
• •Conflict Resolution Skills
• •Detail Oriented
• •Quick Thinking
• •Emotional Intelligence
• •Computer Efficiency
• •Ability to work any shift if needed.
• •Ability to successfully complete a general abilities assessment.
• •Ability to pass a post-offer background check, physical and drug screen.

Preferred Education, Experience, Knowledge & Skills:

• •Previous experience in a similar role.
• •Knowledge of diesel engines, gas engines, drive train and suspension.
• •Heavy and medium duty truck industry experience.

Job Details:

• •Type: Hourly
• •Compensation Range: $26.00 to $34.00 an Hour
• •Reports To: Parts Manager
• •Shift: 1st Shift
• •Closing Date: Open Until Filled

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