Patient Care Coordinator

Patient Care Coordinator – Hearing Care Clinic

Full-Time | Monday–Friday | No Nights | Most Weekends Off

We are opening a new Beltone hearing care clinic in Madison and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice.

Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to bring that award-winning culture to Madison.

This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience.

If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit.

What You’ll Do

Greet patients and create a warm, professional experience

Schedule hearing evaluations, fittings, and follow-ups

Answer phones and convert inquiries into booked appointments

Confirm appointments and reduce no-shows

Handle patient intake paperwork and basic administrative tasks

Support providers with patient flow and coordination

Make follow-up calls to undecided or inactive patients

Help grow referrals and community awareness

You won’t be selling hearing aids — but your work directly supports clinic success.

Compensation & Benefits

Competitive hourly pay based on experience

Group health insurance

401(k)

Monday–Friday schedule (8–5)

Most weekends and holidays off

Paid training

Supportive team environment

Opportunity to grow with a new clinic

What We’re Looking For

Customer service or healthcare front-office experience preferred

Excellent communication and phone skills

Organized, dependable, and detail-oriented

Comfortable working with older adults

Professional, positive attitude

Coachable and team-oriented

High School Diploma or GED required

Must be 21 years of age or older

Why Join Us?

At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up.

If you enjoy helping others, staying busy, and being part of something growing — we’d love to meet you.