Patient Representative

Hours of Work :

40 Days Of Week :

5 Work Shift :

8X5 Day (United States of America) Job Description :

Your Job:

Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Your Job:

• •High school education or equivalent
• •2 years in a front office using Medical Management software
• •Typing or data entry at 40 wpm
• •Working knowledge of medical terminology and coding

Your Job Responsibilities:

• •Greets patients in a prompt, courteous and helpful manner.
• •Checks-in patients, verifies and updates demographic and insurance information to the medical record.
• •Collects payments and enters charges into computer system.
• •Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
• •Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• •Proficiency with medical office technology systems.
• •Maintains work area and reception area in neat and orderly manner.
• •Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
• •Attends educational and staff meetings as scheduled.
• •Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
• •Must be able to support the clinic efficiency and cohesion.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

Newsweek’s America’s Most Admired Workplaces 2026

Glassdoor’s Best-Led Companies 2025

Fortune’s Best Workplaces in Health Care 2025

Great Place to Work Certified 2026-2026

Glassdoor’s Best Places to Work 2025

TIME’s Best Companies for Future Leaders 2025

Military Friendly – Gold Employer 2025

Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

Becker’s Healthcare Top Places to Work in Healthcare 2025

Newsweek’s Greatest Workplaces 2025