hirly
Sign inGet started free

Bhs

PBX Operator

Lexington, KY

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Bhs first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included

Matched against 2.4M live jobs from 200,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
2 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Summary

Job Description:

PBX Operator

Full-Time, Shift

PBX (Switchboard)

The PBX/Switchboard Department serves as the hospital's central communication hub, providing 24/7 support for patients, visitors, and staff. The team manages incoming calls, emergency communications, overhead paging, and critical notifications while delivering exceptional customer service and ensuring timely, accurate communication across the organization.

Provide exceptional customer service by answering and directing incoming calls, assisting patients and visitors, monitoring emergency phones and alarm systems, and processing work orders accurately and efficiently. Ensure timely communication of critical information while serving as a professional point of contact for hospital staff, patients, and visitors.

Job Description:

Answer and direct incoming calls while providing exceptional customer service to patients, visitors, and staff.

Greet and assist visitors with professionalism, courtesy, and accurate information.

Respond promptly to emergency alarms, codes, and other critical communications.

Process work orders and maintain accurate documentation.

Utilize hospital communication systems efficiently while maintaining technical proficiency.

Follow hospital safety policies, emergency procedures, and patient safety standards.

Requirements

High school diploma or equivalent (GED)

Benefits: Full-Time 32 weekly hours (0.8 FTE) - 40 weekly hours (1.0 FTE)

Health, Vision, Dental and Pet Insurance

Life Insurance

Short Term and Long-Term Disability and Life Insurance

Identity Theft Protection

Tuition Reimbursement up to $6,000 annually

  • Company paid Maternity and Paternity Leave
  • 5 days of Paid Time Off available upon hire

Bereavement Leave (includes pets)

PTO Sell Back Program

Compassionate Leave Sharing Program (PTO Donation)

Employee Support Fund, for employees in need of emergency financial support

Retirement with Company Match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Original posting on Bhs's site ↗

Similar jobs

Browse similar roles

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job