People Business Partner (12 Month Fixed Term)

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As a dedicated People Business Partner in EMEA, you will serve as a trusted resource and confidant to employees, a strategic consultant to management on employee relations issues, and lead human resources initiatives. You will be empowered to have direct ownership over a variety of projects and work. This role will be based in our London office and is a unique opportunity to bring your people relations experience to a pivotal region for Braze!

Here are some things to expect in your day-to-day:

Provide guidance and assistance to people managers on a broad range of human resources policies and compliance, practices, and programs

Execute with full compliance (in partnership with global People leadership and global employment counsel) employee relations tasks, including offboarding, performance management, behavioral investigations, and more

Act as a thought partner with managers to improve people-related priorities such as coaching and development for employees

Advise employees by taking a consultative approach to help them enhance their working relationships, plan and execute on their career goals, and be impactful and successful contributors to the Braze team

Serve as an initial point of contact and intermediary for employees and leaders, and offer advice, counseling, and training on employee relations matters

Be both an advocate for employees and a champion for the business

Work hand-in-hand with functional and regional leadership to diagnose organizational design and development needs; increase employee motivation, engagement, productivity, and retention; recommend and implement solutions to continuously build morale; and drive our engaging and exciting culture!

Partner closely with other People team functions (including Total Rewards, People Systems & Data, People Programs & Strategy, and Workplace Experience) to better the overall employee experience for our employees; this may include evaluating training programs and assisting with training needs for both individuals and teams, analyzing workforce trends utilizing People data, etc.

Implement people-focused programs that align with Braze’s mission, values, culture, and goals

WHO YOU ARE

You’re a highly-motivated, enthusiastic, and dedicated human resources professional who excels at balancing the needs of the business with the needs of our people. As a key member of our team, you will play a vital role in driving productivity, proactivity, and urgency while taking initiative to keep our stakeholders informed.

Specifically, you have:

3-5 years of HR business partner and/or HR generalist experience: preferably within the SaaS tech industry, you possess a strong foundation, understanding and experience with human resources best practices, local employment law and employee relations

Excellent verbal and written communication: verbal and written communication abilities are paramount, and you thrive in a cross-functional, collaborative environment

A strategic mindset and proactive attitude: approaching situations and challenges with a strategic mindset, ready to roll up your sleeves to tackle any task no matter how small

Superb organizational skills: attention to detail and accuracy are second nature to you, enabling you to manage complex tasks efficiently

Adaptability: experience in ambiguous situations where you can easily juggle multiple tasks while maintaining a high level of performance

Stakeholder management: a proven track record of working effectively with stakeholders at all levels of the organization, tailoring your approach to foster partnership and achieve the best possible outcomes

If you are passionate about driving HR excellence and making a meaningful impact within a dynamic and fast-paced environment, we want to hear from you!

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity

Retirement and Employee Stock Purchase Plans

Flexible paid time off

Comprehensive benefit plans covering medical, dental, vision, life, and disability

Family services that include fertility benefits and equal paid parental leave

Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

A curated in-office employee experience, designed to foster community, team connections, and innovation

Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching

Employee Resource Groups that provide supportive communities within Braze

Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation,