People Engagement Co-ordinator

Department: Communities ______________

Company: Canary Wharf Limited ______________

Reporting to: Director - Social Sustainability ______________

JOB SUMMARY

The People Engagement Coordinator is responsible for supporting the delivery, and continuous improvement of our people engagement initiatives that create a positive, inclusive, and high-performing workplace culture.

Working closely with colleagues across the organisation, the successful candidate will coordinate engagement activities, employee events, recognition programmes, and internal communications that enhance the employee experience and strengthen organisational culture. The role also supports the collection and analysis of employee feedback to help drive meaningful improvements and increase employee satisfaction, retention, and engagement.

• Salary: £35,000 - 40,000
• Working Pattern: Monday – Friday, 9am – 5:30pm. Up to 1 day per week remote working. ​​

MAIN RESPONSIBILITIES

• •Coordinate and deliver people engagement, recognition, and inclusion initiatives that enhance the employee experience.
• •Support the planning and delivery of employee events, campaigns, and activities that promote a positive workplace culture.
• •Assist in gathering, analysing, and reporting employee feedback, including our your voice matters employee surveys to inform improvement actions.
• •Support CWG’s Inclusion networks, Junior Board, Wellbeing group and other employee communities in delivering their objectives
• •Build effective relationships with colleagues and stakeholders to encourage participation and collaboration across the organisation.
• •Maintain engagement planners, trackers, budgets, and performance metrics, providing regular updates and insights.

PERSON SPECIFICATION

1. Experience coordinating projects, events, or engagement initiatives, potentially within a people-focused or diversity and inclusion role is preferred.

2. Strong organisational and administrative skills.

3. Excellent written and verbal communication skills.

4. Ability to manage multiple priorities and meet deadlines.

5. Passionate about creating positive employee experiences.

6. Inclusive and collaborative working style.

HEALTH SAFETY AND WELFARE RESPONSIBILITIES

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES

Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.

QUALITY MANAGEMENT RESPONSIBILITIES

In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.

COMPANY VALUES

Commit to Excellence

• •Act with integrity and deliver high performance
• •Put our customers at the heart of what we do
• •Resolve issues by providing high quality solutions

Foster Collaboration

• •Find opportunities to collaborate with others across the business to achieve shared goals
• •Encourage inclusive networks and treat others with respect and fairness
• •Use knowledge to work effectively with suppliers / contractors to meet shared goals

Encourage Engagement

• •Confident in making decisions appropriate to the role
• •Learn from mistakes and listen to constructive feedback to improve performance
• •Prioritise safety and actively support community, wellbeing and sustainability programmes

Take Ownership

• •Take pride in delivering high quality service which exceeds expectations
• •Committed to opportunities for self-development
• •Take responsibility for my own performance and look for ways to improve

Embrace Innovation

• •Embrace change and innovation
• •Proactively suggest ways to improve our business and encourage others to share ideas
• •See new challenges as opportunities to deliver effective change

WHAT WE OFFER

Diversity and Inclusion

We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working

As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development

At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits

We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.

Early applications are encouraged as we reserve the right to appoint at any point.