Platform Engineer

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Job Summary

About the Role :

We are looking for a Platform Engineer with 5 to 10 years of experience focused on the reliable operation of our Kubernetes-based platform. In this role, you will be responsible for day-to-day platform operations, environment provisioning, and maintaining platform services that support our customers and engineering teams.You will work closely with senior platform engineers and application teams to ensure that our infrastructure and platform services remain stable, secure, and scalable. This role is ideal for engineers who enjoy operational problem solving, troubleshooting production systems, and improving reliability through automation.We value engineers who take a customer-focused and result-oriented approach understanding that the platform exists to serve customers, development teams and ultimately deliver value to end users. Our goal is to build a platform that enables teams to move faster while maintaining high reliability and operational excellence.

What You Will Do

Platform Operations :

Provision and maintain Kubernetes environments for development, staging, and production

Perform day-2 operations for platform services (databases, message queues, caching systems)

Manage cluster upgrades, patching, and routine maintenance

Monitor platform health and respond to alerts

Environment Provisioning

Set up new environments and namespaces for application teams

Configure networking, ingress, secrets, and storage

Maintain environment consistency across clusters

Platform Service Operations

Operate and maintain shared platform services such as:

PostgreSQL / MySQL

Redis

Kafka / RabbitMQ

Object storage

CI/CD infrastructure

Responsibilities include:

Provisioning new instances

Monitoring and capacity management

Backup verification

Incident troubleshooting

Reliability & Incident Response

Investigate and resolve platform incidents

Participate in on-call rotation

Perform root cause analysis and implement improvements

Automation & Improvements

Automate operational tasks where possible

Improve monitoring, alerting, and operational runbooks

Contribute to infrastructure-as-code repositories

Required Skills & Experience

Experience operating Kubernetes clusters in production

Strong Linux and container fundamentals

Experience with Kubernetes troubleshooting and debugging

Understanding of:

Kubernetes deployments, services, and networking

Resource management and scaling

Persistent storage in Kubernetes

Experience operating at least some of the following:

Databases (PostgreSQL, MySQL)

Message queues (Kafka, RabbitMQ)

Caching systems (Redis)

Familiarity with infrastructure automation tools (Terraform, Helm, or similar)

Experience with monitoring and logging systems

Strong troubleshooting and incident response skills

Nice to Have

Experience with CI/CD platforms

Familiarity with GitOps workflows

Cloud provider experience (AWS, GCP, Azure)

Experience with observability platforms (Prometheus, Grafana, etc.)

Experience supporting multi-team Kubernetes environments

What We Value

Customer-Focused Mindset

The platform serves developers and internal teams. Understanding their needs and helping them succeed is a key part of the role.

Result-Oriented Approach

We value engineers who focus on outcomes — solving real problems, improving reliability, and delivering practical solutions.

Operational Excellence

You keep critical infrastructure reliable and well-maintained.

Ownership

You take responsibility for issues and follow them through to resolution.

Continuous Improvement

You automate repetitive tasks and improve operational processes.

Collaboration

You work closely with developers and platform engineers to keep systems running smoothly.

What Success Looks Like

Platform environments are reliable and well-maintained

Engineers can request and receive environments quickly and consistently

Platform services run without operational surprises

Incidents are handled efficiently and professionally

Operational tasks are gradually automated and standardized

Internal teams experience the platform as stable, predictable, and easy to use.