Policy & Process Writer

Policy & Process Writer

• Chilliwack, BC | Full-Time, 6-Month Term Contract
• $38.00–$45.00/hour dependent on experience

Ruth & Naomi’s Mission is looking for an experienced Policy & Process Writer to help strengthen and standardize policies, procedures, and operational processes across our growing organization.

Reporting to the Director of People & Culture, this specialized six-month contract role will work closely with leaders and subject-matter experts across departments to understand current practices, identify gaps and inconsistencies, and translate complex operational, regulatory, and accreditation requirements into clear, practical documentation.

What You’ll Do

• •Research, draft, revise, and standardize organizational policies, procedures, guidelines, and supporting documentation
• •Review existing documentation to identify gaps, duplication, inconsistencies, and outdated information
• •Meet with leaders and subject-matter experts to understand and map current workflows and operational practices
• •Develop clear procedures, workflows, templates, checklists, and supporting tools
• •Translate legislative, regulatory, accreditation, and operational requirements into practical documentation
• •Support accreditation, compliance, and quality initiatives
• •Establish consistent standards for policy documentation, review cycles, and document control
• •Coordinate stakeholder input and facilitate policy and process reviews
• •Manage multiple projects and independently drive work through to completion

What You’ll Bring

• •Post-secondary education in Business Administration, Human Resources, Communications, Public Administration, Quality Management, or a related field
• •Demonstrated experience developing organizational policies, procedures, and process documentation
• •Experience with accreditation, quality assurance, or regulated environments strongly preferred
• •Exceptional professional and technical writing skills
• •Strong process-mapping, analytical, and critical-thinking abilities
• •Strong project-management and organizational skills
• •Excellent interviewing, facilitation, and stakeholder-management skills
• •Ability to turn complex information into clear, practical documentation
• •Ability to work independently, manage competing priorities, and consistently move projects forward
• •Experience in nonprofit, healthcare, social services, or another complex environment considered an asset

Compensation

$38.00–$45.00/hour , dependent on experience

Why Join Us?

This is an opportunity to make a meaningful organization-wide impact at a time of significant growth. You’ll help create greater clarity, consistency, and accountability across RAN by developing practical policies and processes that support our people and programs well beyond the six-month contract.

Ruth & Naomi’s Mission is a Christian faith-based organization. The successful candidate must be comfortable working within a Christian organization and respectful of our mission and values.

Schedule

• •Full-Time, on-site, 6-month contract
• •Monday–Friday, 8:00am–4:00pm, with some flexibility as needed
• •Travel between Ruth & Naomi’s Mission locations is required

View the full Job Description HERE!