POS Installer

As a POS Installer, you will be responsible for the physical installation, configuration, and validation of iOS-based POS systems in grocery store environments. This is a hands-on, customer-facing role focused on hardware setup, basic network connectivity, system testing, and ensuring stores are fully operational at go-live. You will work closely with our onboarding, support, and project management teams to deliver consistent, high-quality installations.

Key Responsibilities:

Install and configure iOS-based POS hardware in grocery store environments.

Set up and test iOS POS terminals, stands, payment devices, receipt printers, barcode scanners, scales (if applicable), and cash drawers

Mount hardware securely and ensure clean, professional cable management

Verify network connectivity (LAN/WiFi), device communication, and peripheral functionality

Perform end-to-end testing of checkout workflows, including scanning, payments, receipts, and drawer operations

Coordinate with internal onboarding and support teams to confirm readiness for go-live

Train store staff on basic hardware usage and operational best practices

Troubleshoot and resolve basic hardware, connectivity, or configuration issues during installation

Document installation details, issues encountered, and store sign-off upon completion.

Adhere to installation standards, safety guidelines, and customer experience expectations

Travel to customer sites as required, including early mornings, evenings, or weekends as needed

Qualifications & Skills:

Required:

2+ years of experience installing POS systems,

IT equipment, or retail technology

Hands-on experience with iOS devices (iPads, iOS settings, device configuration)

Familiarity with grocery store environments and front-end checkout operations

Experience installing peripherals such as receipt printers, barcode scanners, cash drawers, and payment terminals

Basic networking knowledge (Ethernet, WiFi, IP addressing, connectivity testing)

Strong troubleshooting and problem-solving skills

Professional, customer-facing communication skills ○ Ability to lift and move equipment (up to ~50 lbs)

Willingness to travel extensively within assigned territory

Preferred:

Experience installing POS systems specifically for grocery stores

Familiarity with payment devices and EMV requirements

Experience with cable routing, countertop drilling, or light mounting work

Ability to read and follow installation diagrams and runbooks

Prior experience working with installation partners or field services teams