Production Supervisor - First Shift

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

NOVO Health Services is seeking a hands-on Production Supervisor to lead daily plant operations and drive performance across safety, quality, productivity, and employee engagement.

This role is responsible for overseeing a team of 20–60 production associates (including full-time and temporary staff), ensuring efficient workflow, regulatory compliance, and consistent service delivery to our healthcare partners.

The ideal candidate is a strong floor leader who thrives in a fast-paced environment, develops teams, and drives operational excellence.

Key Responsibilities

Operations & Production

Lead daily production operations to meet safety, quality, delivery, and cost objectives

Schedule staffing to meet production demands and optimize labor efficiency

Oversee soil sorting, washing, drying, and finishing processes to ensure productivity and compliance

Monitor equipment performance (CBWs, dryers, washer/extractors) to maintain optimal workflow and throughput

Partner with chemical and maintenance teams to ensure proper formulas, equipment function, and processing efficiency

Identify and proactively address bottlenecks and operational challenges

Leadership & Team Development

Supervise, coach, and develop production associates to drive engagement and accountability

Train employees on equipment operation, safety protocols, and standard work procedures

Foster a positive, team-oriented culture with open communication and strong employee relations

Provide performance feedback and support continuous development of team members

S afety & Compliance

Enforce all safety policies and procedures in alignment with OSHA and NOVO standards

Lead safety meetings and promote a strong safety-first culture

Identify hazards and implement corrective actions to ensure a safe work environment

Ensure proper use and maintenance of all equipment

Quality & Performance

Uphold quality standards to meet customer and regulatory requirements

Track and analyze production, safety, and labor metrics

Maintain accurate records for productivity, attendance, incidents, and corrective actions

Support audits, compliance initiatives, and continuous improvement efforts

Administrative & Support Functions

Prepare schedules, reports, and operational documentation

Assist with inventory, purchasing, and budget-related activities

Support Business Manager with plant initiatives and special projects

Step in as needed to support production operations

Qualifications

Required

High School Diploma or GED required; additional education or training preferred

3–5 years of supervisory experience in manufacturing, production, or industrial environment

Experience leading hourly teams in a fast-paced setting

Strong communication, leadership, and organizational skills

Basic computer skills with willingness to learn new systems

Preferred

Experience in industrial laundry, healthcare, or regulated manufacturing environments

Knowledge of production equipment and workflow optimization

Experience analyzing performance data to improve operations and reduce costs

Key Competencies

Proven ability to drive productivity and hold teams accountable

Strong problem-solving and analytical skills

Ability to lead in a high-volume, fast-paced environment

Positive, proactive leadership style with a “can-do” attitude

Comfortable giving and receiving feedback and adapting to change

Physical & Work Environment Requirements

Ability to stand, walk, bend, stoop, push, and pull for extended periods

Ability to lift up to 35 lbs

Ability to work in a noisy, industrial environment

Willingness to work evenings, nights, weekends, and holidays as needed

• What we can offer you as a full-time associate:
• Competitive pay
• Paid Holidays
• Paid Time Off Program (PTO)
• 401(k) w/Employer Match
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Medical, Dental, and Vision Programs
• Basic Life/AD&D Insurance
• Long-Term Disability (LTD)

Why work for Novo Health Services?

• NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
• Complete an on-line application at www.novohealthservices.com!
• All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.