Production Support Engineer-Abinitio Big Data

Job Summary :

We are seeking an experienced professional ( 6+ years ) to join our Application and Production Support team. The ideal candidate will bring a strong blend of technical expertise ( Unix/Linux, advanced SQL, Big Data ecosystems, Autosys, and ITIL frameworks ) alongside deep domain knowledge in financial services (e.g., Securities, Secured Financing, Rates, Derivatives, Liquidity Reporting, Front-to-Back Office workflows, and the end-to-end trading lifecycle ).

Key Responsibilities :

• •Provide L2/L3 production support for mission-critical liquidity reporting and financial applications, ensuring maximum uptime, system stability, and optimal performance.
• •Monitor, investigate, and resolve incidents impacting trade capture, batch processing, position keeping, market data feeds, pricing engines, risk analytics, and liquidity reporting.
• •Proactively track and manage alerts, system logs, and scheduled jobs using Autosys, Unix utilities, and enterprise monitoring platforms (e.g., ITRS Geneos, AWP, Grafana, Airflow, Splunk) .
• •Execute advanced SQL queries and diagnostic scripts for in-depth data validation, reconciliation, trend analysis, and issue remediation.
• •Support and maintain multi-tier applications built on Stored Procedures, SSIS, SSRS, and Big Data platforms (Hadoop, Hive, Spark) while diagnosing and resolving data pipeline bottlenecks.
• •Maintain, streamline, and author knowledge articles, Standard Operating Procedures (SOPs), and operational runbooks.
• •Actively participate in change management, release governance, and post-deployment validation activities.
• •Lead Root Cause Analysis (RCA) investigations, drive post-incident reviews (PIR), and implement permanent corrective actions.
• •Partner closely with infrastructure, database, and platform engineering teams on capacity planning, performance tuning, and resilience initiatives.
• •Drive continuous service improvement, system reliability management, and support automation initiatives to minimize operational toil.

Required Skills & Qualification :

• •Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.
• •6+ years of hands-on experience in application/production support, including 2+ years operating in a senior or advanced capacity.
• •Strong hands-on technical proficiency with:
• •Unix/Linux (shell scripting, file manipulation, process/job management, and diagnostic tools)
• •SQL & Databases (Oracle or equivalent, complex Stored Procedures)
• •ETL(preferably AB Initio)
• •Big Data Ecosystems (Hadoop, Hive, Spark)
• •Job Scheduling & Workload Automation (Autosys or Control Center equivalent enterprise schedulers)
• •Log & System Monitoring Tools (ITRS Geneos, AWP, Airflow, Splunk, or similar log analyzers)

• •Solid understanding of financial instruments and trade lifecycles (Equities, Fixed Income, Secured Financing / Repo, Derivatives, and Liquidity Management).
• •In-depth understanding of front-office, middle-office, and back-office operations as well as regulatory and financial reporting workflows.
• •Outstanding analytical, troubleshooting, and problem-solving skills with the ability to manage high-priority incidents in a fast-paced environment.
• •Strong communication, collaboration, and stakeholder management skills across both technical and business functions.

Practical experience applying ITIL service management processes (Incident, Problem, Change, and Release Management).

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Job Family Group:

Technology ------------------------------------------------------

Job Family:

Applications Support ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above. ------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

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