Program/Project Management Lead

• Project Role : Program/Project Management Lead
• Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
• Must have skills : ServiceNow
• Good to have skills : Program Project Management
• Minimum 7.5 year(s) of experience is required
• Educational Qualification : 15 years full time education

• Summary:
• In the role of Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This includes defining the scope of projects, closely monitoring the progress of deliverables, and maintaining clear and consistent communication with various stakeholders. The role requires balancing multiple priorities, addressing challenges as they arise, and ensuring that all aspects of the program or project are progressing smoothly toward successful completion. Collaboration and coordination across different teams and departments are essential to meet expectations and achieve desired outcomes effectively.

• Roles & Responsibilities:
• - Expected to be an SME, collaborate and manage the team to perform.
• - Responsible for team decisions.
• - Engage with multiple teams and contribute on key decisions.
• - Provide solutions to problems for their immediate team and across multiple teams.
• - Lead the planning and execution phases to ensure timely delivery of project milestones.
• - Facilitate effective communication channels among stakeholders to align project goals and resolve conflicts.
• - Monitor project risks and implement mitigation strategies to minimize impact on deliverables.
• - Support junior team members by providing guidance and fostering a collaborative environment.

• Professional & Technical Skills:
• - Must To Have Skills: Proficiency in ServiceNow.
• - Good To Have Skills: Experience with Program Project Management.
• - Strong capability in managing project lifecycles and coordinating cross-functional teams.
• - Ability to analyze complex project requirements and translate them into actionable plans.
• - Experience in stakeholder management and effective communication across diverse groups.
• - Skilled in problem-solving and decision-making to address project challenges promptly.

• Additional Information:
• - The candidate should have minimum 8 years of experience in ServiceNow.
• - This position is based at Client Onsite - Within India.
• - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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