Property Damage Specialist

• Role Purpose:
• Handle and negotiate property damage claims for personal injury clients, ensuring damages are properly documented, valued, and resolved for maximum recovery.

Key Responsibilities:

Investigate property damage, causation, liability, and financial impact.

Review repair estimates, photos, inspection reports, policies, and supporting documents.

Identify undervalued damages, coverage issues, and improper denials.

Coordinate with clients, insurance adjusters, carriers, repair shops, contractors, and attorneys.

Prepare damage evaluations, repair estimates, and claim summaries.

Negotiate with insurance carriers for fair settlements.

Track claims from intake through resolution and follow up consistently.

Support attorneys and case managers with property-damage expertise.

Maintain accurate documentation in claims/case management systems.

Ideal Candidate:

5–8 years of property damage/insurance adjusting experience.

Strong knowledge of insurance policies, claims procedures, and adjusting practices.

Proven experience evaluating damages and negotiating settlements.

Strong analytical, investigative, negotiation, and communication skills.

Professional English proficiency; Spanish-speaking preferred/required .

Experience managing multiple claims in a fast-paced environment.

Proficiency in claims-management software and Microsoft Office.

Previous experience working the night shift or graveyard shift is strongly preferred.

Willingness and ability to consistently work 12:00 midnight–9:00 AM, on-site in BGC.

Preferred:

Personal injury law firm or insurance carrier experience.

Auto property damage and total-loss claims experience.

Filevine or similar case-management experience.

Xactimate, CCC ONE, Mitchell, or Audatex experience.

Insurance/claims certifications.