Quality Manager / Warranty claims

POSITION SUMMARY:

The Quality Manager oversees, administers, and supports quality and improvement initiatives.

ESSENTIAL FUNCTIONS:

Supervises day to day operations, trains, and develops QA staff members.

Oversees, administers, supports, tracks all Quality Control efforts.

Works closely with operations, administration, and corporate-based teams, to ensure cross-functional cooperation and communication.

Actively participates in Continuous Improvement/Kaizen/Lean efforts.

Reports items or circumstances which may negatively impact quality and help to develop solutions to solve such issues.

Participates in the creation and documentation of standard work practices.

ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High School Diploma

Preferred Degree: Bachelor’s in related field

Experience: Marine industry experience preferred, but not required.

KNOWLEDGE, SKILLS, AND ABILITY:

Working knowledge of production operation.

Familiarity with CI/Lean/Kaizen processes

Excellent verbal, written and computer skills.

TRAVEL REQUIREMENTS:

Minimal including occasional travel to other WRMG facilities.

PHYSICAL REQUIREMENTS:

Regular computer work, walking and standing

Occasional sitting and lifting up to 50lbs

INDEPENDENT JUDGEMENT:

Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

• Full Time Benefits Summary:
• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• •Medical
• •Dental
• •Vision
• •Health Savings Account
• •Flexible Spending Account
• •Voluntary benefits
• •401k Retirement Savings
• •Paid holidays
• •Paid vacation
• •Paid sick time
• •Bass Pro Cares Fund
• •And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

• Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
• If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

White River Marine Group