RAMC, Lawyer Outsource Management Officer

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Job Description

1.Law Firm Management

• •Manage and monitor external law firms to ensure compliance with Service Level Agreements (SLA) and Key Performance Indicators (KPI).
• •Assign legal cases to outsourced law firms and follow up on case progress and outcomes.
• •Evaluate law firm performance and provide recommendations for improvement or corrective actions.

2.Legal Documentation Control

• •Review, verify, and control legal documents and case files submitted by law firms.
• •Ensure accuracy, completeness, and timeliness of legal documentation in accordance with legal and internal requirements.
• •Maintain proper records and document tracking for legal recovery cases.

3.Litigation Tracking

• •Monitor litigation processes including court proceedings, judgments, enforcement actions, and settlement outcomes.
• •Track key milestones of legal cases and escalate issues or delays to relevant stakeholders.
• •Coordinate with law firms to resolve obstacles affecting case progress.

4.Legal Cost Management

• •Monitor and control legal expenses, fees, and disbursements incurred by outsourced law firms.
• •Review legal invoices and ensure costs are reasonable, accurate, and within approved budgets.
• •Support cost optimization initiatives related to legal recovery activities.

5.Internal Coordination

• •Coordinate closely with internal teams such as Collection, Field Collection Representatives (FCR), Recovery Strategy, and Finance.
• •Provide updates and reports on legal recovery status to management and relevant stakeholders.
• •Support improvement initiatives related to legal recovery processes and controls.

Qualification

• •Bachelor’s degree in Law, Business Administration, Finance, Accounting, or related fields
• •3–5 years of experience in legal recovery, litigation support, outsource management, or legal operations
• •Experience working with external law firms, legal vendors, or outsourced legal service providers
• •Basic knowledge of litigation processes, legal documentation, and enforcement procedures
• •Understanding of legal compliance, recovery regulations, and internal control requirements
• •Strong coordination, communication, and stakeholder management skills
• •Proficient in Microsoft Office applications, particularly Excel and document management systems

Preferred Qualifications

• •Experience in banking, financial institutions, AMC, or non-bank financial services
• •Knowledge or experience in NPL/NPA legal recovery processes
• •Familiarity with legal document management systems (DMS) or legal tracking systems
• •Ability to analyze legal data, manage multiple cases, and work under pressure
• •Strong attention to detail and ability to manage timelines effectively

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.