Recreation Aide (Community Activity)

Summary

Incumbent is involved with a variety of duties in support of the Community Recreation program that may include Morale, Welfare, and Recreation (MWR) special events, MWR ITT, community events, Library, Liberty, resale tickets, leisure skill classes and outdoor recreation, Bowling or other similar MWR recreational services.

Duties

Provides necessary services to authorized patrons, including general information and support of Community Recreation programs. Provides information concerning facilities and operation. Ensures adherence to regulation, and safety and security procedures. May assist in maintaining routine reports and/or perform clerical, and/or general maintenance duties as needed. May operate a cash register, Point of Sale (POS) system, processes products or service transactions including equipment loan, rentals, resale, and program registration, receive payments and make change. Provides customer service by greeting patrons in person and by answering the telephone, takes messages and handles customer requests or referrals to the appropriate staff member. Provides support for Community Recreation events.Assist with the inventory control, equipment inspection, restocking, etc. Perform other related duties as assigned.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: Qualification Requirements: Three (3) months of general experience OR high school graduation (or GED/equivalent). General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position. A qualified candidate must possess: - Must be able to learn MWR policies, rules and regulations, involving the Community Recreation Program. - Must have ability to communicate orally and in writing. - Basic custodial tasks, e.g. sweeping, mopping, dusting, etc. - Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers. - Basis arithmetic calculations. - Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues. - Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity

Education

High school diploma (or GED/equivalent).